Overall rating
4
Counts per rating level
  • 68% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, particularly shoes and watches. They commend the high-quality prints, competitive pricing, and easy integration with online stores. The customer service is responsive and fulfillment times are quick. The design interface is user-friendly, but could be improved. As a free app, it's a cost-effective solution for new businesses.

May 9, 2023

The app works great and integrates with Shopify. The only thing annoying is the pop up asking you to rate the product. You can click it off, but I'm hoping it goes away permanently now that I'm leaving a review. Fingers crossed....

Twisted Chicken Homestead
United States
27 days using the app
June 28, 2022

es funktuniert ein feature nicht und mehr klamotten waehren nice vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

saam
Germany
1 day using the app
May 28, 2021

So far, my only two minor complaints are that my credit card was getting declined, so I had to use a different one for some reason. My second is that I wish there were a better design program; there are no easy ways to create patterns or duplicate placements to multiple locations on an item. Additionally, some of the items do not show the layout, instead you are just pasting images onto a picture of clothing. Otherwise, the product selection is AMAZING!

GrynszpanDeszign
United States
29 days using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback here my friend. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question with our technical department already, and we're updating our coding and User Interface, and mockup generator for better and easier operation in 2023, I'm sorry for the temporary inconvenience here. The mockup page and the entire experience will surely be better in the following months.

April 15, 2023

Great products, especially shoes, easy tool for custumize. Sometimes it's not easy redesign a product.

tback8804
Switzerland
19 days using the app
Edited June 6, 2022

The app is super easy to install and use I wish they had a bigger catalog with more accessories e.g "water bottles and hats" the app is awesome I highly recommend it.

Knockout Power Nutrition
Canada
1 day using the app
August 15, 2021

It was very easy to create an account and begin the process, unlike other P.O.D. companies out there.

Gralok
United States
1 day using the app
Edited February 11, 2021

First order not so good. If this continues I will delete it. Was not a good first impression while my customer was surprised because of one items from his order couldn’t get sent

CrispyFreshClothing
United States
13 days using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback, and we apologize for the unpleasant shopping experience we gave you on the phone grip. At present, we have reorganized our support team, which is more professional in customer service, product production, logistics and transportation than before. Now we sincerely invite you to come back to our app again and you will definitely have unexpected surprises!

Edited November 1, 2021

Nice products but difficult to design. Should allow for duplicating an image and the ability to link the shoes so that the design appears on both. Also the ability to make a pattern with your logo/image would be nice. Also having difficulty with the mock-ups showing my design, I Tried on my laptop and iPad and still shows a plain black shoe.

GIVING INC.
United States
7 days using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your valuable advice. After years of precipitation, our design function has been more perfect than before. Welcome to our website to customize your design again, I believe it will bring you a different experience.

April 25, 2019

I downloaded the app simply because it said in their bio they do canvas shoes and i thought it would be a great addition but after trying to find it in the app it looks like they dont do them. Waste of time downloading it

your way fashion group
Australia
7 days using the app
JetPrint Fulfillment replied April 18, 2023

My dear friend, thank you for your feedback. In fact, we have canvas shoes, maybe just when you use the app, we removed the product and updated it. It's been four years since your last comment, and we've made several attempts to improve the site over the years. Now JetPrint has more than 400+ products with various items. We believe that this time will bring you a different sales experience.Please feel free to contact our support team, we can provide you with a free sample.

August 17, 2021

The app was easy to download and set up the account with, but could not be worked with as a popup, only within the Shopify frame. Revisions were easy enough to make, but could not be saved part way - an item MUST be completed, or all input will be lost. Then, publishing to my store, from the framed workspace, was very easy, seamless. Overall, a reasonably good experience on the creation side. I have yet to test ordering or fulfillment, so this review has nothing to say about those parts of the business relationship.

HeavenlyLoveGlobal
United States
2 days using the app