JivoChat: Live Chat & WhatsApp , 109 reviews

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
    94
  • 6% of ratings are 4 stars
    6
  • 2% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    1
  • 6% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants find this app beneficial for its multi-language support and seamless integration with platforms like Facebook, Viber, and Telegram. They value features such as live visitor monitoring, proactive chat invitations, and customizable chat windows. The omni-channel support and mobile version are also highly commended. Merchants report increased sales and customer interaction since using the app. The customer service is generally praised, with merchants noting helpful interactions with the support staff.

March 15, 2022

The app seems very good to me although it lacks several things, I do not understand its operation well and the technical assistance to understand is very bad.

Johndog
Ecuador
About 5 hours using the app
JivoChat replied March 16, 2022

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at contact@jivochat.com or via live chat at jivochat.com and we will surely solve it as soon as possible.

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