Reviews (1,785)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

September 12, 2022

Sto usando questa app perché offre molte funzionalità e consente traduzioni in italiano. Abby è stata molto utile nell'aiutarmi a configurare il nostro account. Grazie!

Estetica Quintessenza
Italy
16 minutes using the app
September 1, 2022

The support team was AWESOME with their approach, specifically Hana, great job! She need a raise!!!

ACE KRAZY
United States
16 minutes using the app
Edited September 25, 2022

Customer Service is great! I had questions and the assistant was very helpful!! This app is just what I was looking for. I recommend this app. Hana Was very helpful. Thank you so much :)

Custom Elite Apparel
United States
16 minutes using the app
May 27, 2022

Great experience, Scott from Shopify suggested this app and I couldn't be more please with the customer service from both JOY and Shopify!

Bonita Clothing Boutique
United States
16 minutes using the app
July 27, 2022

Holy! Everything is freeeeeee. Moved from Smile.io and loving it! Way better than Smile... Never going back!

KNC Keys LLC
United States
15 minutes using the app
July 27, 2022

Very easy to use app with easy explanations. They also have a very helpful support team, Liz from their support team answered all the questions i needed answers to efficiently and quickly. Highly recommend!

Essentials
United Kingdom
15 minutes using the app
July 27, 2022

Tony is freakin awesome. very quick to help and did not waste my time. customer service for this app is top notch and I definitely recommend. professional and courteous.

MPM Hobbies
United States
14 minutes using the app
June 26, 2022

loved this service! liz was very prompt in her reply and im looking forward to see what i can do with this app

Liz Makes Merch
Singapore
13 minutes using the app
July 11, 2022

This app is amazing! Looking for the best loyalty program app and asked for support from one of their CS her name was Liz and she immediately helped with the setup. Recommended!

Betty and Lola
Australia
13 minutes using the app
June 5, 2022

I use this app for the rewards program for my online cosmetics store. Jasmine was super helpful in my setup process and making sure that the app runs smoothly for me. I highly recommend using this app! It's very user friendly and an excellent way to add incentives for your customers.

Neutra Beauty
United States
13 minutes using the app