Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

May 27, 2022

Great experience, Scott from Shopify suggested this app and I couldn't be more please with the customer service from both JOY and Shopify!

Bonita Clothing Boutique
United States
16 minutes using the app
July 27, 2022

Holy! Everything is freeeeeee. Moved from Smile.io and loving it! Way better than Smile... Never going back!

KNC Keys LLC
United States
15 minutes using the app
July 27, 2022

Very easy to use app with easy explanations. They also have a very helpful support team, Liz from their support team answered all the questions i needed answers to efficiently and quickly. Highly recommend!

Essentials
United Kingdom
15 minutes using the app
July 27, 2022

Tony is freakin awesome. very quick to help and did not waste my time. customer service for this app is top notch and I definitely recommend. professional and courteous.

MPM Hobbies
United States
14 minutes using the app
June 26, 2022

loved this service! liz was very prompt in her reply and im looking forward to see what i can do with this app

Liz Makes Merch
Singapore
13 minutes using the app
July 11, 2022

This app is amazing! Looking for the best loyalty program app and asked for support from one of their CS her name was Liz and she immediately helped with the setup. Recommended!

Betty and Lola
Australia
13 minutes using the app
June 5, 2022

I use this app for the rewards program for my online cosmetics store. Jasmine was super helpful in my setup process and making sure that the app runs smoothly for me. I highly recommend using this app! It's very user friendly and an excellent way to add incentives for your customers.

Neutra Beauty
United States
13 minutes using the app
October 22, 2023

Seems great! So far everything I want is free of charge and will work as intended. Sunny helped me get unlimited enabled, and was very helpful.

Stones 'n Metal
United States
13 minutes using the app
July 29, 2022

I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.

Coco Curls
Pakistan
About 6 hours using the app
June 19, 2022

Great app and the best customer support ever. Emily was very helpful and super fast in unlocking for free all of the apps features. All shops need this app !

Great Fountain Italy
Italy
13 minutes using the app