Reviews (1,982)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.
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Good app so far, customer service was very helpful and quick!
Esther was quick and efficient, great app. The app is easy to navigate, customer service is quick for any questions or issues.
I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.
hana was amazing quick and to the point. she was very detail. she answered all my questions and step me up for success. thank you so much hana
Coming over from another app, I was able to import my customers and their point balances. Had a little trouble with the rewards on the POS, but Hana helped me out in no time. Recommend this app to everyone
I recently had the pleasure of interacting with Abby for account activation, and I must say that the experience was nothing short of exceptional. From the moment we began the process, Abby displayed an admirable level of enthusiasm and friendliness that made me feel at ease.
What really stood out to me was her patience. I had quite a few questions and some technical difficulties on my end, but she guided me through the process step by step without showing any signs of impatience or frustration. She ensured that I understood every aspect of the service and was comfortable moving forward.
In addition to her amazing interpersonal skills, Abby was incredibly efficient. She swiftly took care of the necessary procedures to activate my account, all while making sure I was informed and comfortable with each step. The whole process took far less time than I expected, thanks to her proficiency.
In summary, Abby is a model customer service representative. Her mix of friendliness, patience, and efficiency made the whole experience enjoyable and stress-free. I highly recommend anyone who needs assistance to hope they get Abby on the other end of the line. She's truly an asset to the company.
App is easy to install and set-up. Took less than 10 mins. Jasmine in customer support was a gem! Quick, responsive and extremely helpful. Gold star service!
Emily was very helpful in helping set up my loyalty rewards program app. This app is incredible! I can't wait for my customers to save while they shop! They're going to love it!
Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.
Hakeem was very helpful. Looking forward to using this loyalty program! Seems to be everything we were looking for in a rewards app.