Reviews (1,730)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

January 2, 2024

Hana is awesome, quick & efficient!

Above Par Imports
United States
6 months using the app
December 6, 2023

super app et le personnel est top rapidité et professionnalisme

Square F - La beauté de vos cheveux est notre priorité 
France
3 months using the app
October 7, 2023

App works as good as any other loyalty program but at a fraction of the cost. Emily was very helpful in setting up the App to use with existing customer data so that all my customers were able to keep their points they've earned over the years.

KaleidaCuts
United States
About 5 hours using the app
March 7, 2024

Hana was very quick with her answers and very knowledgable about The Joy platform. Usually I wait a long time on these app chats but my issue was solved in less than 10 minutes!!! Thanks Hana Great Job!!!!!!

Astroworld Telescopes
United States
17 minutes using the app
February 12, 2024

Hana was quick with response and answered my question in such a pleasant, sweet way.

Lace & Accessories
United States
3 days using the app
January 26, 2024

Super fast and helpful support!

Glamory
Switzerland
16 days using the app
November 19, 2023

The response was quick and the issue was resolved immediately.
The app is sophisticated and easy to use as well.
I give it 5 stars with high expectations for the future.

StarBrick37☆
Japan
About 19 hours using the app
November 16, 2023

CS Team responds immediately, Hana gave great help getting the app set up perfectly!

LAKH
Hong Kong SAR
16 days using the app
March 29, 2024

The support teams are knowledgeable and extremely helpful

Ultimats
India
About 23 hours using the app
November 2, 2023

So far so good. Using the free version and they have been very helpful. the live support is outstanding

Benz Softwash (UK) Ltd
United Kingdom
4 days using the app