Reviews (1,730)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

October 2, 2024

Today, I installed two apps from Avada i.e. Air and Joy. Thanks to the excellent support received from HANA.

DEEPA

TULIP N TURTLE
India
About 2 hours using the app
October 16, 2023

Jamine did a great job with her customer support.

Hummingbird Chocolate Maker
Canada
3 days using the app
October 26, 2023

Really great app. So easy to use. Customer service is on point , they also help you to set up the app if you are confused, highly recommend!!

sorbetbeauté
France
About 1 hour using the app
October 17, 2023

La verdad que Emily es increíble, me ha guiado durante la instalación de toda la aplicación.

Es la mejor!

Crystal Rose Creations
Spain
26 days using the app
November 14, 2023

La verdad que esta aplicacion me ha dejado maravillada y mas con la ayuda del equipo de soporte principalmente a Emily muchas gracias ahora mi tienda es espectacular y incrementa ventas.......

Mishi
United States
About 1 month using the app
October 12, 2023

Pefect! I love the app, really simple to use, and thanks very much to Hana for helping me.

ADEDE COSMETICS
Italy
About 12 hours using the app
December 13, 2023

The support is very helpful. Abby the customer support agent is amazing :)

LUDA 2 RZ
Bulgaria
2 days using the app
October 28, 2023

A little confusing to set up, but customer service got us up and running.

Little Red Hen
United States
3 days using the app
February 16, 2024

Fantastic customer support! Highly recommend. Hana was very helpful and assisted with my questions.

Onestoppokeshop
Australia
About 2 hours using the app
December 9, 2023

Me siento regocijado de encontrar esta Aplicación llamado JOY LOYALTY PROGRAM
sobre todo el servicio de EMILY muy atenta y servicias, le recomiendo a todo esa app
ATT: Dani

RefriAlfa
United States
14 days using the app