Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

February 10, 2024

I've just downloaded it but I appreciate the help I've gotten from Pamela, and I appreciate the price not being an arm and a leg with tons of great options for our customers!

Blessed by Elderberries
United States
About 2 hours using the app
March 7, 2024

Hana was very quick with her answers and very knowledgable about The Joy platform. Usually I wait a long time on these app chats but my issue was solved in less than 10 minutes!!! Thanks Hana Great Job!!!!!!

Astroworld Telescopes
United States
17 minutes using the app
March 28, 2024

Had a question about the integration with Shopify POS and Audrey managed to help me sort out everything. Thanks!

PetMedic
Malaysia
38 minutes using the app
July 11, 2024

非常棒的功能,虽然有一些想要的功能无法实现,但是客服hana已经在尽力的帮我解决问题.非常感谢她.

Tesla-Medix
Hong Kong SAR
About 6 hours using the app
December 11, 2023

The app is amazing and the customer support is very helpful. Much recommended!

Mano emalis
Lithuania
6 days using the app
January 19, 2024

I am very satisfied with Esther's patient and efficient service!

Jomay Beauty Factory
China
About 2 months using the app
January 6, 2024

I had some issues setting up and Esther was very kind and helpful, she stayed with me until everything was fixed. Awesome customer service.

sanarmony
Canada
About 1 hour using the app
March 13, 2024

5 stars for Emily! Always appreciate the quick and useful response. she helps me a lot!

Silvermine
United Kingdom
About 1 hour using the app
February 7, 2024

great service and great app.

Detail Gear
United Kingdom
About 1 month using the app
February 24, 2024

Hana was very polite, quick, and helpful.

seedwyze
United States
2 days using the app