Helpful Liz. Response fast and get enquiries done immediately.
But for the app, when I use my mobile to update, the loading is abit slow
My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.
I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!
Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)
I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!
I have just started using the app and was running into some user errors. Abby from customer service took care of everything I needed in such a fast fashion. So far I really enjoy the app and it seems to work well with my store. Definitely recommend if your just starting out or have been doing this for a while.
Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!
they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect
I'm about to start using the Rewards program and I have got nice support from Hana, she is a great person.
I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.