Joy: Rewards & Loyalty Program , 1,531 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordable, user-friendly, and customizable rewards system. They praise the customer service team for their quick and helpful responses. The app's flawless performance, ability to handle large order volumes without extra fees, and effective tracking and reporting features are also valued. Merchants find it beneficial for boosting customer engagement and retention. However, they suggest adding features like downloading point activities, scheduling customer balance backups, and offering points for referrals.
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This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.
Customer support is really great, Hana, Esther, and others respond quickly and clearly. The app is good and offers 250 orders/month for free, which is great for my small business. I wish that there were more options to differentiate rewards tiers, but its ok for now. I would also like to be able to display the rewards details on a page on my site instead of just the widget.
Emily w/ tech support was really helpful today deciphering an error message for me. Prompt, courteous and effective help!
Esther a résolue mon problème très rapidement et a été très cordial.
merci beaucoup a Esther de m'avoir aide a résoudre mon problème informatique.
Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.
I like this app and has good features to boost our sales. All setups are very easy, and the customer service I got from their Agent 'Jasmine' offered me a fantastic service when setting up. Overall Great Deal
I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!
I have just started using the app and was running into some user errors. Abby from customer service took care of everything I needed in such a fast fashion. So far I really enjoy the app and it seems to work well with my store. Definitely recommend if your just starting out or have been doing this for a while.
Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time.
The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.
Application facile à paramétrer. Le support est excellent et très réactif. La 5ème étoiles est manquante parce que l’intégration du nombre de points sur le menu de navigation ou bien sur la page compte client n’est pas trés esthétique.