Joy: Rewards & Loyalty Program , 1,529 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordable, user-friendly, and customizable rewards system. They praise the customer service team for their quick and helpful responses. The app's flawless performance, ability to handle large order volumes without extra fees, and effective tracking and reporting features are also valued. Merchants find it beneficial for boosting customer engagement and retention. However, they suggest adding features like downloading point activities, scheduling customer balance backups, and offering points for referrals.
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Great App with outstanding customer support.
A relentless team with super quick response time, able to figure out whatever inquiry you might have.
I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.
The service is awesome, and they are always willing to help! Liz is the best I had two issues two different times and she fixed them both. Thanks
Wonderful app. It has all the functionalities I want under one roof. Our customers are also happy since we switched to Joy. The support team is really responsive and fixed the issues which I was facing. The handoff between their team is spectacular and seamless. A special thanks a lot to Abby, Gideon, Lydia, Hana, Toby, Esther and Emily for their help. They were proactive in providing a solution. Recommend this app to all
Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!
Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!
We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz
Tiana and Anivia helped us quickly and solved the problem!! Thank you so much!!
I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.
I absolutely love Joy! It's an amazing platform that offers everything I need for referral programs, points, and more. The customer assistance is top-notch - always friendly, helpful, and quick to resolve any issues. I couldn't be happier with the service they provide. 5 stars all the way!
Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.