Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and efficient order fulfillment. They value the ability to create a customizable cosmetics brand without handling inventory or shipping. The simple product setup, custom branding tools, and exceptional customer support are appreciated. Merchants commend the fast shipping, affordable prices, and quality of the cruelty-free products. The app's design tools for customizing products and its partnerships with reliable manufacturers are also praised. It's seen as a reliable and comprehensive solution for custom branding.

April 2, 2024

Too expensive. More expensive than Mac and Nars. Would not recommend.

Oma la Belle
United States
About 1 hour using the app
December 20, 2023

This application offers a wide range of high-quality products that are sure to impress.

Zaephyr
United States
About 2 months using the app
December 13, 2023

Great

Sonya Secret Beauty
United States
About 2 months using the app
December 8, 2023

I would reccommend having a game plan in mind first

Noble Design Company
United States
3 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback! Let me know if there is anything I can help you get started! You may reach out to us at support@jubilee.beauty

-Rochelle

March 19, 2024

great

Nadelaus
United States
18 minutes using the app
March 18, 2024

I would recommend this app to people because it is very reasonable in which it explains everything we need to know about the product.

Shop Ease
United States
15 minutes using the app
December 2, 2023

Easy to use and set up

MDM251
United States
6 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback. I'm glad you find the process easy. :D We'll be happy to help you achieve success with your own brand so feel free to reach out to us at support@jubilee.beauty.

-Rochelle

December 8, 2023

why arent my products shipping out. my first order has not been delivered. they ordered their product 2 weeks ago

Bad Bich Headquarters
United States
About 2 months using the app
Innovation Labs. replied January 14, 2024

Hi there! Please reach out to us at support@jubilee.beauty for any concerns regarding order.

-Rochelle

March 12, 2024

best app ever

Fashion Tech
Pakistan
12 minutes using the app
December 21, 2023

A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.

REGENALIGHT
United States
7 days using the app
Innovation Labs. replied January 14, 2024

Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at support@jubilee.beauty.

-Rochelle