Reviews (717)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this beauty dropshipping app for its ability to quickly scale business operations without large upfront investments. They appreciate the wide selection of quality beauty and haircare products, user-friendly interface, and seamless Shopify integration which eases product selection and order fulfillment. The customization options, like adding a brand logo, enhance brand reputation and customer trust. Merchants also commend the responsive customer support, particularly highlighting staff member Rochelle for her efficiency. The app is noted for its affordability, fast shipping, and comprehensive features, making it a valuable tool for merchants in the beauty sector.

July 8, 2024

It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware

nilongroup
United States
About 1 year using the app
Innovation Labs. replied July 22, 2024

I have reached out to you via email. Please response so we can resolve this for you. Thank you!

October 21, 2024

Very easy and better use app

Bharatsurgical
India
About 14 hours using the app
Innovation Labs. replied October 24, 2024

Thank you for your kind review! It's great to hear that you're finding the app easy to use and a better option. We work hard to make sure it's as user-friendly as possible, and feedback like yours helps us to know we’re on the right track. We appreciate your support and hope it continues to serve you well!

July 17, 2024

very easy to navigate and great products.

My Store
United States
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your feedback! We're thrilled to hear that you find our app easy to navigate. Our team works hard to ensure that our users have a seamless and enjoyable experience, and it's great to know that our efforts are making a positive impact.

If you have any other suggestions or ideas on how we can further improve the app, please don't hesitate to let us know. We value your input and are always looking for ways to enhance our service.

Thanks again for your support!

August 13, 2024

Un app molto particolare

Il mio negozio
Italy
22 days using the app
Innovation Labs. replied August 15, 2024

Grazie mille per le tue gentili parole! Siamo entusiasti di sapere che ritieni che la nostra app sia qualcosa di speciale. In Jubilee, ci impegniamo a creare un'esperienza unica e preziosa per i nostri utenti ed è meraviglioso sapere che i nostri sforzi stanno facendo la differenza per te.

Il tuo feedback ci motiva a continuare a innovare e migliorare. Grazie ancora per il tuo supporto e siamo entusiasti di continuare a offrirti la migliore esperienza possibile!

October 5, 2024

love it

Frugal Finds Canada
Canada
10 days using the app
Innovation Labs. replied October 8, 2024

Thank you for the fantastic 5-star review! We truly value your support!

July 20, 2024

Easy to use, good choice of products.

Island Ladies
French Polynesia
2 months using the app
Innovation Labs. replied July 22, 2024

Thank you for your feedback! We're delighted to hear that you appreciate the extensive range of products offered by this supplier. Your input is invaluable to us as we continue to ensure a diverse and comprehensive selection to meet all your needs. If you have any specific products or categories you'd like to see more of, please let us know. We're always here to improve your experience!

July 16, 2024

We initially found this app to be full of glitches, especially when first installed. Moreover, it forces users to choose a plan before they can fully explore its features, which I find rather shady. The app advertises a free plan, but it doesn't seem to be accessible during the setup process and won't let you go further without plan.

FITAMIN
Canada
6 days using the app
Innovation Labs. replied July 22, 2024

Thank you for your feedback. I have reached out to you via email to resolve your concern.

Please reach back to us so we can help you with this.

Edited October 28, 2024

Ho avuto un problema iniziale subito risolto!
Devo dire che offrono un’ottimo supporto, rapido e molto valido, lo consiglio
Grazie

My glow
Italy
3 days using the app
Innovation Labs. replied October 28, 2024

We are sorry to hear about your experience. Please contact our customer service through support@felex.co so we can assist you and resolve the issue as soon as possible. Thank you!

July 22, 2024

thats great

Behu Collection
Türkiye
About 2 months using the app
Innovation Labs. replied August 8, 2024

Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you are enjoying your experience with Jubilee. Your satisfaction is our top priority, and it's wonderful to know that we have met your expectations.

We are committed to providing the best white label dropshipping solutions, and your kind words motivate us to keep improving our services. If there’s anything specific that you love about Jubilee or any suggestions you have for us, we would love to hear from you.

Thank you once again for your support and for being a valued part of the Jubilee community. We look forward to continuing to serve you and helping your business thrive.

July 22, 2024

great site, nice products

Cool finds by Jenn
United States
16 days using the app
Innovation Labs. replied August 7, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our site and the products we offer. We work hard to curate a selection of high-quality products that our customers love, and it's great to know that you're a fan. If you have any favorite products or product recommendations, we'd love to hear them! We're always looking for ways to improve and expand our offerings. Thanks again for your support! - Erwin