Reviews (672)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its commitment to quality and safety in beauty products, enhancing brand reputation. It supports scalability with a diverse range of high-quality, cruelty-free cosmetics, requiring no large initial investments. The app is user-friendly with seamless Shopify integration, efficient order management, and features for custom branding, making product personalization quick and easy. Merchants also praise the exceptional customer support, particularly highlighting the responsiveness of support personnel like Rochelle.

November 24, 2022

I haven't started using this app yet as I am waiting for Canada shipments, however, I can tell you that customer service is top notch! Rochelle is friendly, quick to respond and very helpful.

SASSEHAUS
Canada
25 days using the app
Innovation Labs. replied November 26, 2022

Thank you for your feedback! I will keep you posted once we have this on our platform. Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

August 24, 2023

So far so good, as my website grows and my customers start purchasing. I'll update my review.
Thanks

BOHO Face It ! Beauty & Soap Products
United States
24 days using the app
Innovation Labs. replied May 25, 2024

Your satisfaction is our top priority, and your positive words encourage us to keep striving for excellence.If there's anything more we can do to enhance your experience or if you have any additional comments or suggestions, please feel free to share. We're here to help!

July 3, 2023

I love this app. Makes branding invoicing so easy. I love the great products. I recommend this app for everyone .

Blissful Beauty Organic Skincare
United States
1 day using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find that you like the application!

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

March 6, 2023

Fabuleux très facile à utiliser très pratique à trouver tous les produits, fiches très bien détaillées vraiment j'aime beaucoup

M&Z création
Canada
23 days using the app
Innovation Labs. replied March 7, 2023

Merci pour votre avis! J'aimerais vous aider à démarrer. Veuillez me contacter à support@jubilee.beauty afin que vous puissiez réussir avec votre propre marque !

-Rochelle

December 20, 2022

It seems good, my only problem is I'm having a hard time with putting my credit card number in for the 14 day free trial. I try to put my card number and it won't let me.

Jay N Double-U
Canada
23 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

February 9, 2023

very bad app.
not even professional designers, take a long time to get own designer
subscription paid as a pro and then deleted from Shopify, but the subscription still goes on, till you need to install the app again and remove a subscription from their application, not automatically from Shopify.
and of course still no refund.

Be Bulk Nutrition | BulkLab Nutrition
Netherlands
About 1 month using the app
Innovation Labs. replied February 10, 2023

Hi there! Sorry you had to go through all of that! Please reach out to me at support@jubilee.beauty so I can assist you with your request. - Rochelle

January 28, 2023

I have just started using. So far so good. I am looking forward to seeing how Jubilee works completely.

Beautee
United Kingdom
About 1 month using the app
Innovation Labs. replied February 1, 2023

Thank you for your feedback! Please reach out to us at support@jubilee.beauty if you need assistance. Let me help you get started! -Rochelle

February 26, 2023

I would recommend this app to anyone great products and great service everyone should experience this app at least once in their lives.

Crawford Women's Clothing
United States
21 days using the app
Innovation Labs. replied February 27, 2023

Im glad you liked it! Thank you so much for your feedback. Please don't hesitate to reach out to me at support@jubilee.beauty. I would love to give you more tips about the best sellers and how to be successful with your own brand! - Rochelle

September 28, 2023

Okie

Jeffonfroy
United States
1 day using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

June 11, 2023

Great Selection and quality products. These are the kind of products I am happy to have in my store.

Jay’s Haven
United States
1 day using the app
Innovation Labs. replied June 14, 2023

I'm glad you like the products! We are in the process of adding more so keep an eye on your email for update!

-Rochelle