Reviews (672)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its commitment to quality and safety in beauty products, enhancing brand reputation. It supports scalability with a diverse range of high-quality, cruelty-free cosmetics, requiring no large initial investments. The app is user-friendly with seamless Shopify integration, efficient order management, and features for custom branding, making product personalization quick and easy. Merchants also praise the exceptional customer support, particularly highlighting the responsiveness of support personnel like Rochelle.

December 1, 2022

Great customer service! Rochelle has been wonderful in answering any questions I have and resolving any problem I have. Thank you!

Lia's Discovers
United States
17 days using the app
Innovation Labs. replied December 12, 2022

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

December 27, 2022

Only been on this app for one day and Rochelle gave me very good customer service!
Answered all my questions super fast! Highly recommend!

Ariya Beauty
United States
1 day using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

January 16, 2023

Not sure yet, have yet to figure out ordering, but will leave feedback once order is processed and I see how it goes

BEAUTYLAX
United States
30 days using the app
Innovation Labs. replied February 13, 2023

Hi there! Hope all is well! I sent you an email. Please reach out to us so I can help you with your concern! - Rochelle

February 5, 2023

This app is so easy to use and products are good quality. I am excited to add this to my shopify store.

Brott Beauty & Skincare
United States
15 days using the app
Innovation Labs. replied February 8, 2023

Glad you liked it! Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

February 23, 2023

Excelent product, thabk you for making good. Excelent app i ever seen. Jubilee is good partner for my store

MEMORY
Hong Kong SAR
1 day using the app
Innovation Labs. replied February 24, 2023

Thank you for your feedback! We value your business! :)

If there is anything you need, please don't hesitate to reach out to me at support@jubilee.beauty so I can help you! - Rochelle

December 4, 2023

top

Jouw sieraden
Netherlands
About 1 hour using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

June 13, 2023

good

KissEd by TaurusDoll
United States
27 days using the app
Innovation Labs. replied June 14, 2023

Thank you for your feedback. If you have any suggestions, comments, or questions, I'll be more than happy to help you. :) You may reach out to me at support@jubilee.beauty

-Rochelle

Edited October 17, 2023

love it so far i look forward to working with this team for many of years but i only gave 2 right now bc I'm having trouble getting in touch with them to talk about my line an when I ask something i dont get a definite answer

Brittnay's boutique
United States
About 1 month using the app
December 1, 2022

Great starting option, just not for me at this time. 4.5 stars. Easy-peasy cancel with helpful Rochelle. Will be watching for new products & would love to incorporate it down the road.

FunkyPeacockStore
United States
13 days using the app
Innovation Labs. replied December 12, 2022

Thank you for your feedback. I will keep you posted once we have the new products launched! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

February 4, 2023

I'm a beginner just starting out with my first store. I'm still learning, but so far this app seems pretty easy. Hoping to see a profit shortly!

Southern Sky Marketplace
United States
13 days using the app
Innovation Labs. replied February 6, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance I'll be happy to share with you some information on how to market your own brand! -Rochelle