Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy navigation. It's praised for features like product reviews with star ratings, customizable widgets, and automatic review request emails. The app integrates well with social media and Google Merchant Center, and offers extensive customization options. The support team is known for their responsiveness and knowledge. It caters to businesses of all sizes with a range of plans, including a free one. The app also allows for the import of reviews from other channels and improves store visibility in search engine results. Its automatic review request feature and customizable review requests integrate seamlessly with various platforms.

April 11, 2024

Love this app! The support is always amazing and super fast. The app is easy to use and has definitely been a great addition to my ecommerce store.

Tribe Tropical
Australia
Over 1 year using the app
March 7, 2024

Ron was a very helpful and friendly support agent who helped me set up my Judge.me Product Reviews. It is so great to have such helpful agents to get our apps up and running in our stores. We will definitely recommend him to any future store owners that we run across. Hire more people like him and give him a pay raise!

EXPRESS WOMEN'S FASHION
United States
2 months using the app
March 28, 2024

Easy to use and effective. Really good customer service. I wanted to change the placement of widget and the team helped and responded quickly.

Dalia Botanique
United Kingdom
Almost 2 years using the app
February 22, 2024

The best review app for Shopify there is.

Now with very much improved UI. This is a big move ahead!

Also now with chat support with max ~5 minutes of waiting for good response.

BluGarda
Netherlands
Almost 3 years using the app
April 6, 2024

We had to reach out to them a couple of times since our theme updated.
They have been prompt and helpful each time.
We appreciate how quickly they resolve any issues we have and its always exactly the way we want it.

BnB Snacks
Austria
2 months using the app
April 26, 2024

Have had this app installed for at least 3 years and it has been seamless, easy to use and chat support has been very helpful!

Maddie B Designs
United States
About 3 years using the app
April 4, 2024

Thanh was incredible. I needed help putting reviews on my Cart Page and I pinged her. Within 5 minutes it was done. Seriously some of the best customer support I've ever encountered.

unfnshed
United States
7 months using the app
February 29, 2024

From the very first moment I reached out for assistance, the level of support and professionalism I received from Victor at Judge.me was nothing short of spectacular. If it were possible to rate my experience higher than 5 stars, I wouldn't hesitate to do so. Victor didn't just meet my expectations; he far surpassed them, addressing every concern with a level of dedication and expertise that is all too rare in today's customer service landscape.

The issues I encountered were handled with the utmost efficiency and care, ensuring not only that they were resolved but also that I was completely satisfied with the outcome. The support provided by Judge.me was A1, demonstrating an unparalleled commitment to their customers. The responsiveness, knowledge, and friendliness of the support team made what could have been a stressful experience into a remarkably positive one.

I cannot overstate how much I appreciate the hard work and dedication shown by Victor and the entire Judge.me support team. Their effort not only solved my immediate problems but also solidified my trust and confidence in their service. This kind of customer support is a rare gem, and it deserves recognition.

To anyone considering Judge.me, let this review serve as a testament to the exceptional service you can expect. The team's commitment to excellence is evident in every interaction, and their ability to exceed expectations is truly commendable. Thank you, Victor and the Judge.me team, for setting a new standard for customer support and for ensuring my complete satisfaction. Your hard work and dedication have not gone unnoticed, and I look forward to continuing to use your services in the future.

etrailz
United Kingdom
4 months using the app
January 26, 2024

Our absolute must-have app for our Shopify site! It's the only add-on app we use! Super streamlined, we easily collect reviews, their app is seamlessly integrated into our store, we love the automated emails, and their customer support is top-notch! Absolutely worth the $15 hands down!

Ellzysmith
United States
Over 3 years using the app
April 5, 2024

There was a problem with the onboarding but Judge.me has excellent customer service that got it fixed and all set up for me in a day. And, they even imported my reviews from Shop which I had no idea how to do. Thank you very much!

Must Stash
United States
About 2 months using the app