Judge.me Product Reviews , 20,541 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive review features, user-friendly interface, and customization options. They value its integration with Google Merchant Center and social media, which boosts visibility. Key features include Google rich snippets, review importing, and Klaviyo integration. Merchants praise the moderation tools and automated review request feature for enhancing customer relationships and credibility. The support team is commended for their quick responses and continuous improvements.
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We have been using this app for a while now and are actually very excited about it. It works very well and has many integrations and options. The support is also fast, friendly and good. The only thing that bothers us and our customers (there are some complaints about it) is the forced entry of the email address in a review. This makes absolutely no sense. Especially if you order as a guest. That's why we can only recommend the app to a limited extent.
Its aight, but other aps have more control. You can't really regulate reviews on this app, not too user friendly. Definitely not as optimal as some of the back in the day review aps. Too much eye noise, too many menus for something which should be pretty simple and user easy. Lots of fancy bells and whistles. If you're into that kind of stuff, this app may be for you. If you're looking for something simple, bare bones, this ain't it. Customer service is good.
This app hasn't been the easiest to work with, but I'm making my way through. I initially hired a specialist to get me going and now learning my way through using the app. I just utilized their online chat help today 10/23 to get a csv file uploaded to initiate a manual review request. The agent was super helpful and he helped me get the task completed!
Just tried to install not working for me. then contacted not responding. I respect other peoples review, but waiting response. I will increase the review depend on funtionality. Thanks.
I am basically satisfied with the functionality.
However, I am currently stuck with an issue regarding the correct reflection of edited review titles and anonymous names of reviewers on the online store, as per customer requests.
While I have received responses from customer support, their explanations frequently contradict each other. This has led both me and the customers to confusion about where the thread of problem-solving lies.
I believe that having the function to edit reviews from the dashboard without causing inconvenience to customers is essential, but it seems that this functionality is not working correctly. I requested the customers to take action to disapprove the edits, but even after taking the action that should revert the review to its original state, nothing seems to change.
It doesn't offer much in the free plan, would have liked to remove the branding from emails and also get photo reviews included in this.
Hi there!
Thank you for your review. We just want to let you know that the photo reviews feature is completely free to use.
Disabling branding is, in fact, available on the Awesome plan, but we have observed that customers are more likely to leave a review if the email is Judge.me branded.
Our team has reached out to you to discuss this and the other features you're looking for on the free plan.
Looking forward to connecting soon!
Was loving it until recently. I had an entire review page for my customers, even made a QR Code card to send them straight there, but as of recent my review page completely disappeared. I didn't know why until I went into their app and saw they made the review page function a "$15 paid plan only" Which I don't have because I'm a tiny business and I'm sorry but $15 a month for a review page is way too much when you start adding up everything else as a solo business owner. And to also not be notified was kind of messed up
Sorry to hear that you were having an issue with the All Reviews Page, but maybe there has been a slight misunderstanding here?
The Reviews page is always a part of the Awesome plan and we'd definitely try and notify merchants in case we add or update our features. Regardless of the reason, we have reached out to you to get the QR code back on track. Hope it helps!
The app is great however it has limitations that need to be corrected. If you have many products and group the reviews Google Merchant will give you an error on the reviews and will not show them due to 'too big'. A workaround is to break the single XML file into multiple smaller files and submit it as a zip file which Google recommends and accepts.
it is helpful for judge.me badge to be in our header for both you and me. I specified exactly how I wanted this be and provided a screenshot ... but still painstakingly had to guide the process step-by-step ... and even then the badge was not tested by your developer to be clickable ??
Hi,
Founder and CEO here. Sounds unacceptable, my apologies. I will have a support lead reach out and fix things for you.
You can't convert the files to yopto, the file layout doesn't align. Lots of lookups and manual changes to get it to fit. Judgeme product names don't match with Yopto, which is the big thing. Just watch out when you have a lot of reviews, you will lose your reviews unless you change the names yourself.
Hi,
Founder and CEO of Judge.me here.
Our support will reach out to help you out. Yotpo changes import formats from time to time, we will make your export of Judge.me reviews as easy as possible.