Judge.me Product Reviews App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (34,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration. It offers a comprehensive free plan with SEO benefits and unlimited review requests, while paid plans add features like photo reviews. Merchants praise the responsive customer support and the app's ability to boost customer trust and conversion rates through effective review display. Continuous updates further enhance its value for e-commerce.
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Design editor is very limited. Some UX improvements should be done.
Your human support was good.
Your AI support couldn't fix it.
This was a complex issue apparently, but I should be able to more easily delete old fake reviews from the Shop App that appear inside Judge.me.
Thank you for your feedback, we’re glad to hear you had a good experience with our human support team, and we’re sorry that the AI assistant wasn’t able to fully resolve your request. We’ve already reached out privately to explain the limitations around removing individual Shop App reviews, as this is controlled by the Shop App itself.
If there’s anything else you’d like help with or any way we can improve your experience further, our team is always here to assist.
Seit längerer zeit kann ich alle Einstellungen und Inhalte, Bewertungen nicht mehr sehen, der Bildschirm ist leer.
leider konnte mir der support auch nicht weiterhelfen.
Die App funktionierte einmal, jetzt aber nicht mehr.
Vielen Dank für Ihr Feedback, und es tut uns leid, dass Sie Ihre Einstellungen und Bewertungen eine Zeit lang nicht sehen konnten. Wir haben Sie bereits per E-Mail kontaktiert, um das Problem gemeinsam zu untersuchen.
In vielen Fällen hängt dieses Verhalten mit Browsereinstellungen oder Erweiterungen zusammen, die das Laden der App blockieren. Wir helfen Ihnen gerne dabei, das Schritt für Schritt zu beheben, damit alles wieder wie gewohnt funktioniert.
Vielen Dank für Ihre Geduld – wir möchten sicherstellen, dass Sie bald wieder uneingeschränkt auf alle Inhalte zugreifen können.
fast customer service, limited customization options
Thank you for your feedback, we’re glad to hear you had a fast experience with our support team! We also noticed your comment about customization, and we’ve already reached out privately to explore the specific options you’re looking for and offer solutions. If there’s anything else you’d like to adjust or personalize, we’re always here to help.
Great app
so far so good!
Thanks so much for your feedback! We’re glad to hear everything’s going well so far. We’ve also reached out privately to offer personalized setup support so you can make the most of Judge.me and its features.
If there’s anything that felt unclear or didn’t work as expected, we’d really appreciate hearing about it, we’re always here to help and improve your experience.
good app, but a bit confusing.
Thanks for your feedback! We’re glad you find Judge.me useful, and we’re sorry if some parts of the setup felt confusing. We’ve already reached out privately to better understand your review collection flow and to offer clearer guidance. Our team is always happy to walk you through step by step or even handle the setup on your behalf, so everything runs seamlessly.
We really appreciate your input, as it helps us continue improving both the app and the support we provide.
I had one question.
I spent the first 20 minutes, arguing with AI, which was giving me a different (and conflicting) answer each time
Once the "human" was summoned, they had to read the entire thread of confusing AI chatter to bring themselves up to speed.
Inefficient.
They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later
That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request.
However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation.
There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review.
Anyway, overall it's quite a good app for review management.
The process of importing Etsy reviews using their JSON file was quite time-consuming, as each file contained 2,000 reviews with no option to reduce the number of reviews per file.
We also encountered difficulties in efficiently importing the reviews and assigning them to the corresponding products. The process required me to keep the page open throughout the import and assignment steps. If the page was accidentally closed or refreshed, I had to restart the entire process from the beginning which was quite frustrating.