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Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive review features, user-friendly interface, and customization options. They value its integration with Google Merchant Center and social media, which boosts visibility. Key features include Google rich snippets, review importing, and Klaviyo integration. Merchants praise the moderation tools and automated review request feature for enhancing customer relationships and credibility. The support team is commended for their quick responses and continuous improvements.

November 24, 2023

very helpful support and top app. I am a happy customer for years. But: I want the shop ratings to be visible when I am googled: When will google reviews be available? will give you the fifth star then.

About 3 years using the app
October 22, 2023

Great customer service

My Backyard Zone
United States
About 4 years using the app
October 25, 2023

Support was kind and able to help me adjust a badge at the bottom of my page. I wish it would have been something easily done in the settings, but they were able to help me

A Bird and A Bear
United States
Almost 3 years using the app
December 5, 2023

Great help!

The Spice Theory
United States
Over 1 year using the app
December 5, 2023

Excellent support team. They're always online and respond quickly.

I have had some trouble with customer complaints, though. Sometimes when customers leave a review, they use a nickname that hides their first and last name. However, for some odd reason, will (in some cases) still use their first and last name. I believe it has something to do with the customer clicking on a email and their name being revealed through that. I was not satisfied with's answers to my questions on this issue, and there wasn't a real solution.

Latin Mass Helper Store
United States
11 months using the app
November 1, 2023

The representative that helped me today was great! However, I don't understood how some customers say they didn't get the email nor read it. But in the status it says 'customer read email'.

United States
10 months using the app
November 23, 2023

Amazing help from Cassiano & Ann, thanks so much!
7 months using the app
November 27, 2023

The app is excellent and perfectly fulfills my requirements. The customer service is exceptional, providing a pleasant experience. However, the dashboard could be more user-friendly.

United States
5 months using the app
October 19, 2023

pretty solid

United States
8 months using the app
October 30, 2023

quick and prompt customer support.

4 months using the app