Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (37,303)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.

October 16, 2024

Good customer service, I have the free plan, then added awesome plan, I got less reviews after 6 months, so went back to the free option. Prompt customer service for sure!

Healing The Hyperbaric Way
United States
About 2 years using the app
October 1, 2024

I got nice experience reaching out on the team while i am having trouble on my installation on external platform. They gave me other available advice that can fix my issue.

Thank you its really help a lot

The One Roses
United States
Almost 2 years using the app
November 8, 2024

Outstanding customer support! 5 Stars!

Not the easiest review forms for customers to fill out! 3 Stars.

You do have to add TXT and CNAME files to your hosting otherwise the review emails will go to SPAM folders! Do this right after you install the app!!

Rugged By Nature®
United States
9 months using the app
September 6, 2024

The app is pretty good it does what it says it does. I was hoping to be able to collect store reviews immediately after the checkout success on the "thank_you" page. I don't see a way to do that. I can create a /page/reviews and they can leave a store review there. You can also create an email template and email.... But with so many emails for marketing I really wanted to collect the review immediately after they purchase while they are still on the site. It says it integrates with Omnisend which I setup... but not really sure what kind of integration is offered. Its a good app I think but it is a little complicated. If you install this plan on spending a day or more getting it set up.... Email DNS settings, Import reviews, group products (paid plan only), setup templates...... Its a lot to get done!

Adventure Parts
United States
2 months using the app
August 7, 2024

Have been using the app for several years but recently downgraded to the free version for the moment.

My shop specializes in one-of-a-kind pieces, and it makes the most sense to be able to consolidate my reviews in one review page (available only to $15 a month users), but as I sell a limited number of items per month the cost per review is rather great as I rarely receive more than a couple reviews per month.

If judge.me would consider making a cheaper version for shops that make lets say under a hundred sales per month, I would be happy to pay for it.

Other than that, the app works great, customer service is wonderful, and if I were a bigger business I would never have downgraded.

goatPIERROT
United Kingdom
Almost 3 years using the app
October 16, 2024

I only say 4 right now because I experienced a few glitches that theyre woeking on - so it wasnt a flawless experience, but the app is great and the customer service rep was super nice and helpful. hopefully my issue is resolved successfully

zharrisondesign
United States
3 months using the app
October 22, 2024

Easy setup, and messages can also be conveniently localized into the required languages. In the store, reviews can be arranged in various ways on the website using widgets, and elements can be customized to match the brand. Customer service is helpful and responds quickly. The template editor could have more options to better align emails with brand guidelines.

SINI
Finland
2 months using the app
October 25, 2024

Good app and easy to manage, sometimes slow or a bit unresponsive, assistance is quick and helpful

MySecretCase
Italy
Over 3 years using the app
November 4, 2024

Wish we could control how our reviews are exported.

Demons Behind Me | Inspirational Clothing & Apparel
United States
8 months using the app
November 8, 2024

Have had some issues which were fixed quite quickly. altogether, happy with the app and the team.

Hamvay-Láng
Hungary
7 months using the app