Judge.me Product Reviews , 20,541 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive review features, user-friendly interface, and customization options. They value its integration with Google Merchant Center and social media, which boosts visibility. Key features include Google rich snippets, review importing, and Klaviyo integration. Merchants praise the moderation tools and automated review request feature for enhancing customer relationships and credibility. The support team is commended for their quick responses and continuous improvements.
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It's getting worse. Not as good as the beginning use
i havent figure how to add review to my shopify
Mucho potencial pero el mismo soporte me comentó acerca de la enorme cantidad de bugs que tiene la app. No se pueden editar las reviews y el traductor no sirve para tu idioma deseado. Mucho potencial pero con esos pequeños errores prefiero pagar Loox. Una decepción.
Thank you for your review! We were adding a new redesign for our app at that time. The redesign brings out many improvements, both UI/UX and new features. However, along with it, there might be some minor bugs, which we've worked on and fixed immediately.
Also, you can import the translation using our CSV file template. If you're happy to give us another go, we'd be thrilled to work with you to achieve this.
Hope to hear back soon!
I did a few tests and each time the name was automatically changed on the reviews. Why??
Great customer support.
However, it was no good for us as they don't allow you to change star shape from rounded to hard edges. So it has a pretty cheap look and feel to it. Perhaps good for dropshipping stores but not higher end products.
Hi there!
Thank you for your feedback.
The star shapes bare Judge.me branding so we don't support changing it from rounded to hard edges by default. However, it can be achieved with Javascript and CSS.
If you're feeling technical or have a developer with you, we're very happy to share with you some tips and tricks to make this happen.
Updated. Did not have a good experience w/ their support. They tell you if your reviews are real or not and make you prove it, which isn't cool considering their agents are random people overseas with no authority or eduction surrounding your company history. Will give them a couple more stars becuase they reached out and tried to help. The interface is decent at least.
Thank you for letting us know about your issue and sorry for the frustration.
Judge.me prides itself on being a trusted review platform and we have a strict authenticity policy. We automatically verify reviews based on detecting historical order information from Shopify, and our customer support team will verify reviews collected from other sources (e.g. imported reviews or from the web) as long there is evidence that the reviews are associated with a genuine purchase or order from your store. The process is easy - simply send us a screenshot with the relevant orders. That said, you are free to disable this feature if you prefer (we have also done this for you).
We're sorry to hear that our customer support agents weren't able to address your concern adequately. We do have agents located all across the globe who are well versed on our products and features to be able to provide timely customer support. Our customer support team has reached out to you and we are available to help and will be following up on your concerns.
Look forward to connecting soon!
I recently began my Shopify journey and decided to give "Judge.me" a try. Having read numerous recommendations for its user-friendly interface and simple setup process, I was excited to get started.
Pros:
- Ease of Use: The app truly lives up to its reputation with an incredibly user-friendly interface. I had it up and running on my store in no time.
- Functionalities: I love the customizable review requests and automatic post-purchase review requests. They seamlessly integrate with various platforms and work like a charm.
- Support: Their support team was responsive when I had a query, which was a plus point for me.
Cons:
- Pricing: My main gripe is with the pricing of the 'Awesome' plan. While the features are undoubtedly superb, the cost seems a bit steep, especially for someone who is just starting out like me.
Overall, Judge.me offers a solid product with great functionalities and is extremely easy to install. However, I would love to see a more accommodating pricing structure for those who are new to the Shopify space. It could make the difference in turning a trial user into a long-term customer.
Thank you very much for your detailed feedback!
Besides the Awesome plan, we also have a very generous free plan that will work seamlessly for new stores, especially for email and widget customizations. Our team has reached out to you to discuss it further.
Please feel free to let us know your goals and we'll be happy to come up with a suitable solution for you.
Excellent app, poor customer service. Need to beg and argue to get a simple task completed. Frustrating experiences.
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Seriously we do not prefer any communication further on this matter. Getting one single line of liquid code already need us to send a couple of e-mails, having your CS staff saying No No No No No.
Wish this review section have image upload option so I can show all people the e-mail correspondences we had yesterday.
Hi,
Founder and CEO of Judge.me here.
Would you like to go on a call with me to discuss your PageFly <> Judge.me issues so we can fully understand your frustration and improve our integration?
Hope to talk to you soon.
Not very useful when trying to integrate with Klayvio.... The support team (Van) didn't have much skill and knowledge in the matter. Just kept asking me to review the learning resources. Just kept going back and forth without actually resolving the issue. It's a good app but not when you're trying to integrate with Klayvio....
Hello, can we hide the judge me reviews on products page when there is No review? It scare customers.
Hi,
Yes you can hide our widgets when there are no reviews. Our support has reached out to set this up for you.