Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,762)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

October 30, 2024

I think this app is so terrible that I'm almost positive that they are cherry picking reviews. My god the UX is so bad and the smug support people are terrible. I hate this app :) Figuring out now how to extract our reviews and move on from the pile of trash that is Judge me.

Run 619 Insoles
United States
Over 1 year using the app
Judge.me replied November 5, 2024

We're very sorry to hear that your experience with our app has been frustrating. We understand that you've run into an issue while importing reviews with a CSV file. As each ...

November 3, 2024

I was disappointed with this app as it failed to deliver on the promises made. The features and functionality were not as advertised, leading to a frustrating user experience. Support was unhelpful and slow to respond, making it difficult to resolve issues. Overall, the app did not meet my expectations based on its descriptions and reviews.

Viherbs
United Arab Emirates
4 months using the app
Judge.me replied November 6, 2024

Thank you for sharing your feedback. We’re sorry to hear that the app didn’t meet your expectations. We're constantly working on improving the app, especially for ...

Edited November 16, 2024

"I recently cancelled my Judge.mesubscription, but I'm still being charged. I've reached out to their support team multiple times, but haven't received a resolution yet. It's frustrating to continue being billed for a service I no longer use. I hope this issue gets resolved soon."

Jessy Lushhstyles
Australia
7 days using the app
Judge.me replied November 19, 2024

Thank you for letting us know about the issue and sorry to hear that you haven't received the refund. Upon checking the conversations from our end, we haven't been able to ...

January 5, 2025

The app is overly complicated to the point where I couldn’t set it up myself. The tutorial and help sections contain expired links, and the person assisting me ended up messing up my store theme. They couldn’t fix the carousel or the star ratings on the product page either.

This has been the worst Shopify app experience I’ve ever had. It’s frustrating how such a simple concept could be executed ...

Egoist Underwear
United States
About 2 hours using the app
Judge.me replied January 9, 2025

We’re very sorry to hear about your experience and truly understand how frustrating it must have been. Your feedback is invaluable to us, and we’ve carefully reviewed the ...

October 9, 2024

it is randomly sending out product review request even if the request is turned off

alibuy
Hungary
Over 1 year using the app
Judge.me replied October 17, 2024

Thank you for your review and for notifying us of this issue. Upon checking, the review request has been off and all requests have been skipped, except for 2, which seem to ...

October 19, 2024

AVOID AVOID AVOID AVOID AVOID AVOID AVOID…

You can ask anyone for review so they are not really verified buyer reviews!!!

Not well maintained app, currently 3 versions behind with bugs out of the box. Also not capable of looking up all previous orders, You can’t send request manually, as you get AxiosError: Request failed with status code 422 , If you want to ask for previous orders reviews you ...

Pipe Laying Tools
United Kingdom
7 days using the app
Judge.me replied October 27, 2024

We're truly sorry for the frustrating experience you had and appreciate the details you provided.

While we do allow merchants to ask anyone for reviews (this helps stores ...

August 31, 2024

Extremely Disappointed with the Poor Customer Service! less that 1 star

I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!

...

CREATIONS BY TG
United States
8 months using the app
Judge.me replied September 9, 2024

We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and ...

December 12, 2024

This app leaves code all over your site when you "delete" it.

B a n a n a s !
Germany
34 minutes using the app
Judge.me replied December 18, 2024

Thank you for your feedback. We understand how important it is for everything to work seamlessly when uninstalling an app.

In most cases, if the installation is done via ...

August 4, 2024

Awful support and constant technical issues. We've been using Judge.me for 3 years across 7 of our Shopify stores, but enough is enough. They misled us into their paid plan with promises of collated reviews across our global stores. Now, they claim a 'technical glitch' is preventing reviews from our Indian store (teacurry.com) from showing on our international store (teacurry.us). It’s been three ...

TEACURRY
India
Over 3 years using the app
August 4, 2024

Appalling support and endless technical issues. We've relied on Judge.me for the past 3 years across 7 of our Shopify stores, but we're done. They duped us into their paid plan by promising collated reviews across our global stores. Now, they blame a 'technical glitch' for why reviews from our Indian store (teacurry.com) aren’t showing on our international store (teacurry.us). It's been three ...

TEACURRY
India
Over 2 years using the app