Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,718)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

December 11, 2020

Hello, can we hide the judge me reviews on products page when there is No review? It scare customers.

NEON FACTORY
Hong Kong SAR
Over 1 year using the app
Judge.me replied December 13, 2020

Hi,

Yes you can hide our widgets when there are no reviews. Our support has reached out to set this up for you.

November 6, 2023

It's getting worse. Not as good as the beginning use

TinaCus
Hong Kong SAR
About 1 year using the app
Judge.me replied January 25, 2024

Hi there,

Thank you for your review. Could you also let us know if you're having an issue with certain features?

Our support is available 24/7 and we'd be more than happy to work with you to solve any problems you have.

Please don't hesitate to reach out to us.

May 9, 2024

Ik krijg de instellingen niet goed op me website

Kleurvreugde
Netherlands
5 months using the app
Judge.me replied May 16, 2024

Sorry to hear that you were having issues with our settings!

We've reached out to you to get you set up the app properly. Our team is available 24/7 on live chat and email. Please feel free to reach us anytime, and let us know the settings you're looking for. We'll get it sorted.

Edited November 4, 2021

The app does what it's supposed to do. The support is readily available and very great.
But, honestly, the user interface is VERY bad. One of the worst and most counter intuitive interfaces I have ever experienced.
Settings are scattered everywhere; even the wording of parameters is a mess.
To be honest, I wouldn't use it if I were to open anther store.

Odin's Treasures
United Kingdom
6 months using the app
February 3, 2023

I had an AWSOME and kind customer service rep once named "Thanh". Then I had the same reoccurring issue that I needed help with a month later, and got connected to a woman named "Zineb" who was very dismissive and short with me as if she could care less. Then I asked her a question, and she then asked me to elaborate just so she could send me a generic copy and paste message that didn't answer my question AT ALL (only five seconds later after I elaborated). Just plain rude to me. Not sure what her issue was. It's almost as IF she had her hopes of catching me trying to verify a fake review because she immediately asked me for proof as if I was lying when Thanh never asked that.. instead, Thanh was just very helpful and kind... . I was trying to verify a REAL customer review... which isn't something that's automatically done, you have to reach out to them to help you do that every single time.

Carrington Beauty
United States
5 months using the app
January 4, 2024

dificil de entender

Mascotas mimosas
Spain
4 months using the app
January 24, 2024

I am really Not liking this app, it doesn't offer the best features in the free version, and it is not as simple as people are saying it is

MY COZY HOODIE
United Kingdom
4 months using the app
Judge.me replied January 25, 2024

Hi there,

Thank you for your feedback.

Would you be so kind and let us know which features you're looking for?

We're also in the process of redesigning the UI of our app, which will be much simpler and more efficient to use.

We'll also be happy to guide you through all the features. Our team has sent you an email to follow up. Looking forward to hearing back from you soon!

November 9, 2023

Mucho potencial pero el mismo soporte me comentó acerca de la enorme cantidad de bugs que tiene la app. No se pueden editar las reviews y el traductor no sirve para tu idioma deseado. Mucho potencial pero con esos pequeños errores prefiero pagar Loox. Una decepción.

HappyGun™
Chile
3 months using the app
Judge.me replied November 22, 2023

Thank you for your review! We were adding a new redesign for our app at that time. The redesign brings out many improvements, both UI/UX and new features. However, along with it, there might be some minor bugs, which we've worked on and fixed immediately.

Also, you can import the translation using our CSV file template. If you're happy to give us another go, we'd be thrilled to work with you to achieve this.

Hope to hear back soon!

October 12, 2023

i havent figure how to add review to my shopify

DML Deal
Nigeria
About 2 months using the app
Judge.me replied January 25, 2024

Hi there,

Thank you for your review.

Are you looking to import reviews from AliExpress? If so, you can try out our Judge.me AliExpress Reviews app, which is completely free to use.

For the reviews to show on your store, you can add our widgets using app blocks.

Our team has reached out to you with the detailed steps to import and showcase your reviews. Let us know if we can help out with anything else in the process.

August 25, 2020

Many times the comments cannot be synchronized from AliExpress, which is very troublesome and can only be synchronized one by one. My products are too many

YAFEI Official Store
Hong Kong SAR
About 2 months using the app