Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,718)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

December 1, 2024

Daniel was very helpful, took a little while but was attentive and able to solve the issue I was having - thank you!

A. Mariyah Designs
United Kingdom
Almost 2 years using the app
February 3, 2025

I had a few problems setting the app up, however the support was really efficient and helpful.

wisphear
Hungary
10 months using the app
February 16, 2025

A little tricky to navigate but very powerful app. You get a lot in the free plan, but I did have to upgrade to the paid plan so that I could send review requests to past customers. That being said, the free plan is still full of enough features for a small business. Customer service is excellent, very knowledgeable and able to confidently resolve issues.

The Sheet Mask Book Club
Australia
5 days using the app
February 17, 2025

Great app! It provides exactly what I need for my customers. The entire staff listens and jumps into action when there are questions or concerns.

Retail Le$$
United States
4 months using the app
January 4, 2025

Now that it works for me (thanks to Leandro's assistance), Judge.me appears to be far better than the previous app I used.

The Aviator's Bookshelf
Canada
5 months using the app
February 12, 2025

I would tell people what a great customer service experience I had. Soufiane was very helpful and seemed to know exactly what he was doing. Very respectful of my being very new and not having a clue what to do. He deserves customer service award.

PUP STUFF GALORE
United States
6 days using the app
January 9, 2025

I had the pleasure of working with Hoang, and he was incredibly helpful throughout the process. He assisted me with everything I needed and was extremely quick in his responses. I truly appreciate his support and dedication.

Al Bayader International
United Arab Emirates
2 months using the app
January 31, 2025

Had a problem and Igor resolved it quickly and easily.

Home Electronics Ireland
Ireland
11 months using the app
November 8, 2024

Outstanding customer support! 5 Stars!

Not the easiest review forms for customers to fill out! 3 Stars.

You do have to add TXT and CNAME files to your hosting otherwise the review emails will go to SPAM folders! Do this right after you install the app!!

Rugged By Nature®
United States
9 months using the app
December 5, 2024

I was getting frustrated with this app initially, then I discovered the live chat icon which seemed hidden away on the page. Initially it said "bot" then I typed in-human support & Cassiano answered.

He was an amazing help and extremely patient. I have a full copy of the transcript addressing all the issues I have been having for the last week.

I went from being minutes away from deleting the app to believing that it can be a great addition to my store.

Many thanks to Cassiano!

Vintage India Ca
Canada
25 days using the app