Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (39,742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business credibility and customer engagement, often leading to increased sales. It features customizable review displays, automated review requests, and review import capabilities. The app is praised for its seamless Shopify integration and ease of use. Exceptional customer support is frequently highlighted, with a team ready to assist with customization and troubleshooting.
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Customer service was fast, helpful, and human! Thank you!
easy to use review app
So far I have managed to work out this app with ease. Not bad for someone who is usually not very tech.
Does a lot. Quick support. They added code to my theme to get star ratings showing on product cards and told me exactly where the code went so I could document it. Very helpful.
UPDATE: Helped me again with several questions and logged in to do something for me as collaborator. Above and beyond support.
Extremely Disappointed with the Poor Customer Service! less that 1 star
I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!
Even worse, he practically told me that I needed to figure everything out on my own, implying that they don't actually do anything to help their customers. If you don’t understand something, too bad—you’re on your own. I have never encountered such a lack of support and unwillingness to assist in any business. This was truly an eye-opener, and I am beyond disappointed. I will not be recommending this company to anyone. They need to seriously improve their customer service standards. Unbelievably poor service!
We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and lack of help in resolving your concerns.
On a brighter note, our team is trying to make importing reviews from Etsy easier than ever. We would love the opportunity to make this right and restore your confidence in our app. In the meantime, our team leads have reached out personally to help get all current reviews imported. Hope to hear back soon!
Top support!
Abraão hat mit einer gelassenen freundlichen Art durch den Einrichtungsprozess geführt. Auch mit einem free plan wird man hier wie ein wertiger Kunde behandelt.
Auch in der kostenlosen Version einiges an CI Anpassungen möglich. Kann mir vorstellen, wenn es läuft, auch upzugraden.
Abraão guided us through the setup process in a relaxed and friendly manner. Even with a free plan, you are treated like a valuable customer here. Even in the free version, some CI customizations are possible. I can imagine upgrading when it's up and running.
perfect help implementing extra features on collection page
OMG Jess was so helpful on the support chat, explained all with a lot patience and efficiency!!!! im still new on this world, and she made all simple going! thanks a lot, im gonna starting importing my reviews now!!!
Overall good experience! Their support team is consistently reliable and always there when I need them. I recommend!
Abderrahim was fantastic , helped me with reviews not showing up quickly :)