Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (39,774)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business credibility and customer engagement, often leading to increased sales. It features customizable review displays, automated review requests, and review import capabilities. The app is praised for its seamless Shopify integration and ease of use. Exceptional customer support is frequently highlighted, with a team ready to assist with customization and troubleshooting.
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A well-made app and 5-star support! Highly recommended!
Ron was both amazingly friendly and helpful.
He made a stressful situation pleasant, and I can't thank him enough.
I wish all support reps were like him, it would make the world a better place.
Thanks Ron! You are the best.
The app so far is great!
Jessie
Good app, with great and fast support.
Extremely Disappointed with the Poor Customer Service! less that 1 star
I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!
Even worse, he practically told me that I needed to figure everything out on my own, implying that they don't actually do anything to help their customers. If you don’t understand something, too bad—you’re on your own. I have never encountered such a lack of support and unwillingness to assist in any business. This was truly an eye-opener, and I am beyond disappointed. I will not be recommending this company to anyone. They need to seriously improve their customer service standards. Unbelievably poor service!
We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and lack of help in resolving your concerns.
On a brighter note, our team is trying to make importing reviews from Etsy easier than ever. We would love the opportunity to make this right and restore your confidence in our app. In the meantime, our team leads have reached out personally to help get all current reviews imported. Hope to hear back soon!
Set up was extremely easy, and support was immediately available if I needed it. I am excited to see how this turns out.
Thanks for great customer support, and thanks to your coworker Igor, who helped me today and did so much great work! Appreciate it very much and grateful for all help!
The whole Application is free and they even have a Live Chat Support!
the support is freaking awesome , i say yes install it , what are you waiting for
Abderrahim was fantastic , helped me with reviews not showing up quickly :)
Overall good experience! Their support team is consistently reliable and always there when I need them. I recommend!