Judge.me Product Reviews App

Great service with great customer support

Abraao was awesome he collaborated into my store & had things done in no time. Very helpful, clear, knowledgeable & efficient. Thanks so much!

The best app to use for your my online website. The customer services is always great!

Excellent! The app works great and the pricing makes it amazing value for money which is super rare these days. I had an issue with the look and position of the widgets and the support team solved it for me quickly and efficiently. 10/10 experience. I highly recommend this app!

不明点に対して丁寧にサポートいただきました。
We received thorough support for any questions we had.

Ron was a major help, he helped add the code to my template, changed a few colors in the widget for me, then showed me how to change them. Encounters like this restore my faith in customer service.

Excellent service! The customer support team was perfect—quick, responsive, and incredibly helpful. The shipping was fast, and the entire experience exceeded my expectations. Highly recommend

I had the pleasure of interacting with Gabriela from Judge.me support, and I can’t express how wonderful my experience was! From the moment I reached out, Gabriela was not only incredibly knowledgeable but also genuinely caring. She took the time to understand my concerns and provided clear, helpful solutions that made my day so much easier.

Her patience and positivity were truly refreshing, and it felt like I was talking to a friend who really wanted to help. Gabriela's support went above and beyond, and I left the conversation feeling valued and appreciated as a customer.

Thank you, Gabriela, for your exceptional service! You are a true asset to the Judge.me team!

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Works well, support is really fast and helpful. Cassiano was quick to promptly assist me in my issue.