Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (39,878)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business credibility and sales through features like automated review requests, photo and video reviews, and customizable widgets. It integrates seamlessly with Shopify and Google, enhancing shopping experiences and search visibility. The support team is noted for being responsive and knowledgeable, assisting across both free and paid plans.

December 2, 2024

So far so good. They were a great help setting up!

Sofia Collection
United States
About 22 hours using the app
August 28, 2024

Excellent! The app works great and the pricing makes it amazing value for money which is super rare these days. I had an issue with the look and position of the widgets and the support team solved it for me quickly and efficiently. 10/10 experience. I highly recommend this app!

Nifty Gifts ZA
South Africa
6 months using the app
November 18, 2024

The best support that i ever had so far. Helped me doing some css adjustments, even on free plan. it did responded very fast, i didn't waited only 1 minute to respond on the chat. Thank you so much.

MIX LIGHT
Romania
About 1 hour using the app
November 16, 2024

Easy to use and the customer service is excellent. Brian helped so much with importing reviews from an existing site which wasn't the easiest, but with his help it was quick and saved me a lot of time. Would definitely recommend

My Store
New Zealand
About 1 hour using the app
September 13, 2024

Excellent support and highly recommended product review app. Thanks to Gabriela for the great support as well.

Learning Headphones
United States
6 months using the app
October 10, 2024

Really awesome! I recommend this app!

Pandasaurus Games
United States
2 months using the app
September 7, 2024

Excellent service! The customer support team was perfect—quick, responsive, and incredibly helpful. The shipping was fast, and the entire experience exceeded my expectations. Highly recommend

Best Buy 450
Italy
6 months using the app
Edited September 13, 2024

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Medans
Romania
3 months using the app
Judge.me replied September 26, 2024

Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.

For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!

September 6, 2024

Abderrahim did a fantastic job! quick and easy and sorted everything out for my website. highly recommend

Housite
United Kingdom
11 months using the app
September 27, 2024

Wonderful app and awesome support with quick resolution. Thank you!

Glamourlyindia
India
4 months using the app