Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (39,896)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting business credibility and sales through features like automated review requests, photo and video reviews, and customizable widgets. It integrates seamlessly with Shopify and Google, enhancing shopping experiences and search visibility. The support team is noted for being responsive and knowledgeable, assisting across both free and paid plans.
Refine
-
By rating
very good help with install and fast reaction
Great app! much better than the other review apps - also Hamza from customer service helped out from the beginning to the end! thanks Hamza
Excellent! The app works great and the pricing makes it amazing value for money which is super rare these days. I had an issue with the look and position of the widgets and the support team solved it for me quickly and efficiently. 10/10 experience. I highly recommend this app!
So far, it does everything I need, and the support has been great - a real human who genuinely helps is a massive bonus!
Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.
The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.
The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.
There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.
The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.
There is currently no way to change this at this point.
This app is just not made for stores that use more than one language at the same time.
Found all this after spending about 3 weeks of my extra time customizing it.
Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.
For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!
Ann helped me promptly and efficiently. Thank you :)
Really awesome! I recommend this app!
Excellent support and highly recommended product review app. Thanks to Gabriela for the great support as well.
Best support ever, thank you so much Faissal :)
Very easy and quick set up. Customer service reached out straight away and helped me to finalise everything - great so far.