Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,016)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business credibility and sales through features like automated review requests, photo and video reviews, and customizable widgets. It integrates seamlessly with Shopify and Google, enhancing shopping experiences and search visibility. The support team is noted for being responsive and knowledgeable, assisting across both free and paid plans.

September 19, 2024

great app, free reviews and i needed help with figuring it out. i was helped instantly and the problem was solved quickly.

Velluna
United States
28 days using the app
Edited September 13, 2024

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Medans
Romania
3 months using the app
Judge.me replied September 26, 2024

Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.

For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!

October 27, 2024

a little hard in new theme

autofusionhub
India
4 months using the app
January 12, 2025

so nice and free to i love it <3

VeloxDrop
United States
About 19 hours using the app
October 7, 2024

So far so good. Support is very helpful and resolve the initial implementation problems. Am testing still and hope we have more update further. Thanks Victor! cheers.

ADVPRO
Hong Kong SAR
4 days using the app
September 9, 2024

The application is stunningly designed, offering a visually appealing interface that enhances user experience significantly. Additionally, the customer support team is exceptionally attentive and knowledgeable; they promptly addressed my concerns and provided valuable guidance that clarified my misunderstanding and helped rectify my error. Their assistance not only resolved the issue but also reinforced my confidence in using the app more effectively moving forward.

Nirvana Shop
Netherlands
About 2 months using the app
November 1, 2024

the app is very good for startup business as it has free plan. also, Soufiance is very supportive staff.

FlexiFam Store
Australia
About 22 hours using the app
December 9, 2024

I am blown away that this app provides free dev work. Abraão has helped me out immensely!

Pilot Farm
United States
About 2 hours using the app
October 28, 2024

Very very Happy. Don is a legend and do helpful!!!

Balu Collection
Australia
11 days using the app
November 25, 2024

excellent service, customization was completed in under a half hour after i submitted a request. very impressed!

Retrotek
United States
About 2 hours using the app