Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,040)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business credibility and sales through features like automated review requests, photo and video reviews, and customizable widgets. It integrates seamlessly with Shopify and Google, enhancing shopping experiences and search visibility. The support team is noted for being responsive and knowledgeable, assisting across both free and paid plans.

October 28, 2024

Very very Happy. Don is a legend and do helpful!!!

Balu Collection
Australia
11 days using the app
December 10, 2024

Abraao was incredibly helpful in setting up the Judge.me app on my Shopify store. Their professionalism and quick assistance made the process seamless and stress-free. Highly recommend their support!

GrindandRefined
Canada
36 minutes using the app
November 16, 2024

Had a great interaction with Soufiane - he was very, very helpful!!!!!

GlamUpNowShop
South Africa
3 days using the app
December 5, 2024

Great support from Mohamed :) Very professional.

Space Warmer
United Kingdom
About 23 hours using the app
September 8, 2024

The support team is amazing! They assist you quickly and are always thinking along with you. Thank you, Han, for your support and for thinking along with me!

Liwolf
Netherlands
Almost 2 years using the app
November 15, 2024

Brain was helpful uploading reviews onto my shop

My Store
United States
1 day using the app
August 28, 2024

Excellent! The app works great and the pricing makes it amazing value for money which is super rare these days. I had an issue with the look and position of the widgets and the support team solved it for me quickly and efficiently. 10/10 experience. I highly recommend this app!

Nifty Gifts ZA
South Africa
6 months using the app
November 27, 2024

I had an excellent experience with the customer support team at Judge Me. They were incredibly helpful, patient, and took the time to ensure all of my questions were answered. Their support made a real difference, and I truly appreciate their dedication to providing great service. Highly recommend!

MellowInkStudios
United Kingdom
41 minutes using the app
Edited September 13, 2024

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Medans
Romania
3 months using the app
Judge.me replied September 26, 2024

Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.

For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!

December 11, 2024

I had difficulty with the installation, but real-time chat support helped me successfully set it up. The staff member's response was very helpful and timely. I appreciate it, and I’ll also try the free trial.

PUPA CAMP JP
Japan
34 minutes using the app