Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,033)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business credibility and sales through features like automated review requests, photo and video reviews, and customizable widgets. It integrates seamlessly with Shopify and Google, enhancing shopping experiences and search visibility. The support team is noted for being responsive and knowledgeable, assisting across both free and paid plans.

November 27, 2024

I had an excellent experience with the customer support team at Judge Me. They were incredibly helpful, patient, and took the time to ensure all of my questions were answered. Their support made a real difference, and I truly appreciate their dedication to providing great service. Highly recommend!

MellowInkStudios
United Kingdom
41 minutes using the app
Edited September 13, 2024

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Medans
Romania
3 months using the app
Judge.me replied September 26, 2024

Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.

For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!

September 6, 2024

Abderrahim did a fantastic job! quick and easy and sorted everything out for my website. highly recommend

Housite
United Kingdom
11 months using the app
December 11, 2024

I had difficulty with the installation, but real-time chat support helped me successfully set it up. The staff member's response was very helpful and timely. I appreciate it, and I’ll also try the free trial.

PUPA CAMP JP
Japan
34 minutes using the app
August 23, 2024

Lots of cool and very easy to customize features at low price point. Must have.

Sweeper Peeper
United States
7 months using the app
November 15, 2024

Amazing customer service helping me set up the app even though I just signed up for the free version for now. In fact, they set it all up for me so I didn't have to!

Calico Unicorn
United States
36 minutes using the app
September 7, 2024

Excellent service! The customer support team was perfect—quick, responsive, and incredibly helpful. The shipping was fast, and the entire experience exceeded my expectations. Highly recommend

Best Buy 450
Italy
6 months using the app
November 22, 2024

I was so lost in setting wedge, but Jess came to help me so easily. It is so nice to chat with a person like this and have them help me solve the problem. I am happy to choose the Judge Me app. Thank you very much.

LOVE RENAISSANCE
United States
43 minutes using the app
August 15, 2024

Awesome customer support from Abderrahman. He was very great at setting up the app. I have tried other review apps Judge.me is the best one with a lot of options.

ArcZeal Designs
United States
Almost 3 years using the app
September 16, 2024

He was so helpful with adding the section wow, Thank you so much

My Store
South Africa
4 months using the app