Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,762)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

August 4, 2024

Terrible support and constant technical issues. We've used Judge.me for the past 3 years across 7 of our Shopify stores, but we've had enough. They tricked us into their paid plan with promises of collated reviews across our global stores. Now, they blame a 'technical glitch' for why reviews from our Indian store (teacurry.com) aren’t appearing on our international store (teacurry.us). It’s been ...

Buddha Natural
India
Over 1 year using the app
August 4, 2024

Appalling support and endless technical issues. We've relied on Judge.me for the past 3 years across 7 of our Shopify stores, but we're done. They duped us into their paid plan by promising collated reviews across our global stores. Now, they blame a 'technical glitch' for why reviews from our Indian store (teacurry.com) aren’t showing on our international store (teacurry.us). It's been three ...

Ivory Natural
India
9 months using the app
October 22, 2024

Using one of the most widely used paid themes, 'Motion,' with no customization at all. Given how common and reliable this theme is, it should be working flawlessly every single time. There's no complex logic or advanced coding involved here—this isn't rocket science. Not even got the App up an running it would not install.

Bikeair
Denmark
14 minutes using the app
Judge.me replied October 27, 2024

Thank you for letting us know about the issues with your theme. Although our app is full compatible with Motion and all other Shopify themes, installation issues can ...

September 2, 2024

I'm extremely disappointed with the Judge.me Product Reviews App, especially after my recent experience with their support team. After Abraão ran some code on my Shopify store, a significant portion of my product images were removed, leaving my store in a complete mess. To make matters worse, he acted like nothing had happened and offered no solution to fix the problem.

To add insult to injury, ...

LuxNovaHub
United States
About 14 hours using the app
Judge.me replied September 9, 2024

We understand how frustrating it must have been to encounter these issues, and we apologize if our communication and support were not as helpful as they should have been.

We ...

April 8, 2024

I cancelled my subscription on April 3rd through Shopify and uninstalled the app right after that and was just billed for another month. I was switching themes and was just doing a website overhaul but didn't want to pay for it during this time. Any app and Shopify should have accurate billing practices in my opinion. You know this isn't the first time that I have had problems with billing ...

Scenzie
United States
4 months using the app
Judge.me replied April 11, 2024

Hi there, thank you for the review.

Upon checking, the store was upgraded on Feb 23. That means, the billing cycle is Feb 23 - Mar 23, and then Mar 24 - Apr 23. Since all ...

May 16, 2024

I recently installed and utilized this app for reviews on my site. I started with the free version but it doesn't allow you to do much of anything. In order to fully test I did the trial and signed up for the "Awesome" plan.... After having support actually get email working, after many failed attempts from me, they wouldn't tell me what the problem was. Then The Facebook and Instagram push and ...

Coffee Junkee
United States
About 1 month using the app
Judge.me replied May 20, 2024

We're very sorry to hear that you've been having issues with our app. Please allow us to explain each issue in more detail:

- Review request for old orders: it seems 14 Apr ...

Edited October 10, 2024

WARNING - potential scam with this app. If you activated the referral codes, we found the emails were sent after placing the order. Customers were asking for a refund but then re-ordered with a different account, abusing the 10% discount. We have lost a substantial amount and must spend time finding all the orders that have abused this.

Benchdog Tools
United Kingdom
8 months using the app
May 29, 2024

Terrible application, followed their guide of how to upload review by CSV file and spent over 7 hours totals because their support assistance told to do it different and no matter what I did the system didn't managed to upload it.

my biggest saver time tip for you - don't use this app!!

DKLOR
Israel
4 months using the app
Judge.me replied June 3, 2024

We're sorry to hear about your experience. It seems that the problem you were having was related to the product URL format and the template used. Our team has reached out to ...

Edited March 27, 2024

WORST COSTUMER SERVICE EVER, 30 MINUTES WAIT FOR INITITAL QUESTIONS... AWFUL

DESIGN IS JUST HORRIBLE, INTRUSIVE, SHOPIFY AND THIS FORCED CHANGE IS JUST LAME.

THEY ALSO SHOW EXTERNAL LINKS TO THEIR OWN WEBSITE TAKING COTUMERS AWAY FROM YOURS, AND.. YES... IN ANOTHER LANGUAGE... WOW...
THEY WILL CONTINUE TO PUSH FOR PAY VERSION FOR MINOR CHANGES AT EVERY CHANCE THEY´VE GOT

Bolpromex Bolsas Ecológicas
Mexico
3 months using the app
Judge.me replied March 26, 2024

Thank you for sharing your review and we truly apologize for the delay as well as the experience you have.

Having to wait 30 minutes for a request to finish is not what we ...

April 2, 2024

my clients keep writing reviews to me AND no one can read or see them on my website
this app doers nor allow any other customers to read, see or look at all the revies i keep getting , completely disappointedm

Monica Luz
United Kingdom
2 months using the app
Judge.me replied April 11, 2024

Sorry to hear that you were having an issue with the reviews. Upon checking, as autopublish was disabled, the reviews needed to be curated before they could show up on your ...