Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,762)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

Edited December 21, 2018

The app works fine with displaying and collecting reviews.

It however, is not have full customization as advertised.

There is an email in there that gets sent, and you have no control over it. If you edit a product review, it sends the customer a link to approve or deny the review, which in my opinions can lead to unnecessary conflict as a customer doesn't always understand why something would ...

Cheap Stair Parts
United States
Over 1 year using the app
Edited October 11, 2021

I use Judge.me to collect and manage customer reviews and display them on my site. It's very easy to use, and does the job well even on the free plan!

PreppedFRESH
Australia
Over 1 year using the app
December 25, 2023

The App seems great but I'm having a hard time for my actual reviews to show up.

Soulful Paws PDX
United States
About 1 year using the app
Judge.me replied January 25, 2024

Hi there,

Thank you for letting us know about the issue, sorry to hear that you're having a hard time showing the reviews.

Upon checking, it seems you have managed to show ...

July 28, 2023

Was loving it until recently. I had an entire review page for my customers, even made a QR Code card to send them straight there, but as of recent my review page completely disappeared. I didn't know why until I went into their app and saw they made the review page function a "$15 paid plan only" Which I don't have because I'm a tiny business and I'm sorry but $15 a month for a review page is way ...

Create-O Potatoe
United States
12 months using the app
Judge.me replied August 21, 2023

Sorry to hear that you were having an issue with the All Reviews Page, but maybe there has been a slight misunderstanding here?

The Reviews page is always a part of the ...

June 10, 2024

ho avuto un problema e sono stati rapidi nella sostituzione

bopishop
France
6 months using the app
Judge.me replied June 20, 2024

Thank you for your review. Unfortunately, upon checking, we weren't able to find a previous conversation with you to identify the issue. Our team has reached out to see if ...

Edited April 7, 2022

ABAKA COMPANY (ABAKA + CO)
UPDATE - 04/07/2022
The app doesn't allow you to upload your company logo if you are in the free plan. You have to upgrade to the Awesome Plan. I wish I would have known this before installing the app. It defeats the whole purpose when you can't even put our own logo. The email template has some generic photo of a letter "J" which looks awful when I sent an email to ...

Abaka Company
United States
11 months using the app
April 26, 2022

I am new with the app, but like what I see so far. I look forward to being able to provide a more complete rating!

NostalgicGift.com
United States
10 months using the app
Edited February 21, 2022

The free version is very limited. Colours in email template cannot be changed so you quickly understand you have to go to pro plan.
Also, the images in the emails don't show up correctly on Outlook making the email all messed up (the images are way too big).
Altough the customer support is amazing, I wouldn't recommend this app.

Elmoritz
France
9 months using the app
Judge.me replied February 21, 2022

Hi,

Founder and CEO of Judge.me here.

We fix images on Outlook to extent possible, with custom rendering where possible.

Unfortunately the Outlook issue can not be solved ...

Edited June 3, 2024

Customer service is poor,
Chat takes too long to respond.

UPDATE DOWNGRADING TO 1 STAR: Honestly, I should have tried another app,
the customer service continues to be slow. Now I am getting random request from judge me team for collaborator access for installing some widget that I never asked for.
Manual review request in the new version doesn't work and have to sue some other link to send ...

Wandertooties
United Arab Emirates
6 months using the app
Judge.me replied January 25, 2024

Hi there,

We understand how valuable your time is, and we sincerely apologize for the delay when checking your cases. We will make sure to inform you every step of the ...

December 8, 2020

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X-BAR™
France
5 months using the app