Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,762)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

February 20, 2025

It's helpful, a little complicated to use if you want to go deeper.

MAISON 4110
Canada
About 1 year using the app
November 8, 2024

Outstanding customer support! 5 Stars!

Not the easiest review forms for customers to fill out! 3 Stars.

You do have to add TXT and CNAME files to your hosting otherwise the review emails will go to SPAM folders! Do this right after you install the app!!

Rugged By Nature®
United States
9 months using the app
December 5, 2024

I was getting frustrated with this app initially, then I discovered the live chat icon which seemed hidden away on the page. Initially it said "bot" then I typed in-human support & Cassiano answered.

He was an amazing help and extremely patient. I have a full copy of the transcript addressing all the issues I have been having for the last week.

I went from being minutes away from deleting the app ...

Vintage India Ca
Canada
25 days using the app
December 22, 2024

Very limited with the free version of this app, but had great help from Nouhaila via chat - thank you!

Fawn and Flame
United Kingdom
About 1 month using the app
February 13, 2025

The support by Rodrigo was beyond awesome. He was very patienced and managed to implement my reuqests and features. Can only recommend the support by Judge.me.

What I think is not so nice compared to other review apps is that to be able to adapt the review E-Mail sent out to customers who uses Outlook, you have to buy the paid version to change the size of the product images otherwise the E-Mail ...

EURO Trailer
Luxembourg
About 3 hours using the app
November 8, 2024

I would say its a little bit unclear how to use it as first and could be more user friendly, however besides that I received amazing customer servixce and it was very helpful

Jaxon’s store
Canada
About 2 months using the app
October 16, 2024

Good customer service, I have the free plan, then added awesome plan, I got less reviews after 6 months, so went back to the free option. Prompt customer service for sure!

Healing The Hyperbaric Way
United States
About 2 years using the app
December 18, 2024

Support (worked with Mohamed) is great and deals with issues quickly.

Kilaria Joy
United States
8 months using the app
November 8, 2024

Have had some issues which were fixed quite quickly. altogether, happy with the app and the team.

Hamvay-Láng
Hungary
7 months using the app
November 4, 2024

Wish we could control how our reviews are exported.

Demons Behind Me | Inspirational Clothing & Apparel
United States
12 months using the app