Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (36,930)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce success by enhancing customer trust and increasing sales through valuable feedback. It features automated review requests, photo and video reviews, and seamless Shopify integration, making it easy to set up and customize. The app also supports social media integration to broaden review visibility. Merchants appreciate the responsive support team for efficiently resolving issues, further enhancing the user experience.

October 7, 2024

The app is great, looks professional and the support was quick and handled our request exactly as we needed. Would highly recommend.

Kokoro Care
United States
5 months using the app
September 11, 2024

I was confused on setting up my judge.me account and Claudio was able to get on and take a look and reassured me that everything was now in place. The feedback was helpful.

Danah's Custom Creations LLC
United States
8 months using the app
September 29, 2024

I found the online help by Han absolutely fantastic and a massive help. This saved me so much time and stress.

Drop Bear Storage
Australia
Over 3 years using the app
October 11, 2024

Super easy. Super helpful. Still the best reviews app. I started with the free plan and liked it so much I immediately jumped to the paid plan. Nouhaila from the team was very helpful.

9ArtPrints
Canada
3 months using the app
August 19, 2024

Been using judge.me for a few years now. Always responsive. Easy to use. Haven't come across a better review app.

Sunny Covers
Australia
Almost 3 years using the app
October 3, 2024

Judge.me offers exemplary customer service. Their team of experts is available 24/7, always ready to help with professionalism and respect. Thanks to their support, I was able to easily set up reviews on my store. They provide an excellent service that I recommend to anyone looking to integrate customer reviews effectively on their site.

DraemBox
United States
16 days using the app
September 10, 2024

I am very happy with this app. It has a lot of options. And the support is exceptional. Abderrahman from the support solved my small problem within a few minutes. I was really pleasantly surprised by the fast response and problem solving.

Pure Elements Naturkosmetik GmbH
Germany
3 months using the app
August 28, 2024

I encountered a few issues with one of the widgets. I contacted customer service, and they helped me fix the issue. I appreciate when a company cares for its customers and does everything possible to assist and solve the problem. So far, I am really happy with the app.

Cute Muse
United States
5 months using the app
August 31, 2024

Extremely Disappointed with the Poor Customer Service! less that 1 star

I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!

Even worse, he practically told me that I needed to figure everything out on my own, implying that they don't actually do anything to help their customers. If you don’t understand something, too bad—you’re on your own. I have never encountered such a lack of support and unwillingness to assist in any business. This was truly an eye-opener, and I am beyond disappointed. I will not be recommending this company to anyone. They need to seriously improve their customer service standards. Unbelievably poor service!

CREATIONS BY TG
United States
8 months using the app
Judge.me replied September 9, 2024

We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and lack of help in resolving your concerns.

On a brighter note, our team is trying to make importing reviews from Etsy easier than ever. We would love the opportunity to make this right and restore your confidence in our app. In the meantime, our team leads have reached out personally to help get all current reviews imported. Hope to hear back soon!

August 26, 2024

The best app to use for your my online website. The customer services is always great!

chupzcollections
United States
Over 2 years using the app