Judge.me Product Reviews App

Combat Katana Raw Carbon Pro (Gen 2) review:

I’ve had the pleasure now to play quite a bit with the new 2nd generation Katana paddle. First off – the new graphic design and color combinations rally look smart. I’ve had quite a few players come up to me and ask about it based on looks alone. (I’m currently playing with the white one). The thermoformed head and quality handle add to the value. They come from the manufacturer at 8.0 oz, but I’m able to bring that down to 7.8 oz by changing the grip to my preferred brand – I do that with all of my paddles. In terms of playability, I’ll start with the gritty raw carbon surface. The amount of top spin, side spin and cut that I can generate with the paddle is the most that I’ve played with. For me this comes into play at the net where countering a drive or dinking really benefit with a cut to keep the ball low. The thicker core allows me to control the ball very well when I’m being attacked while coming to the net. I’m able to drop the ball into the non-volley zone from mid court noticeably better than my previous paddles. I’m guessing that the thermos-formed aspect of the paddle helps in this regard as the sweet spot is very reliable. In terms of weight, I find that this is a very balanced paddle. As a result of this balance, my hand speed at the net is great and at the same time I’m able to hit consistent, firm ground strokes. The combination of the surface and the balance has allowed me to hit great dipping passing shots. Overall, I think that Combat has done a great job of combining all of the latest paddle technology into this Katana Raw Carbon Pro paddle. I’m really enjoying playing with it.

Mike Schwarz

Judge.me is an excellent app that has significantly enhanced our store's functionality. The features are robust, easy to use, and incredibly efficient in helping us gather and display customer reviews.

A special shout-out to Thanh for her exceptional support! She went above and beyond to assist us, answering all our questions promptly and providing invaluable guidance. Her dedication and expertise made the integration process seamless.

We highly recommend Judge.me to any Shopify store owner looking to improve their customer feedback system. Thank you, Thanh, and the entire Judge.me team for your outstanding service!

I recently had the pleasure of interacting with Hakima from the Judge.me support team, and I must say, it was an exceptional experience. Hakima was incredibly helpful, patient, and knowledgeable, addressing all my concerns promptly and effectively. Her friendly demeanor and professionalism made the whole process smooth and stress-free.

Beyond the fantastic support, the Judge.me app itself is outstanding. It seamlessly integrates with my Shopify store and offers a wide range of features that make managing reviews a breeze. The user-friendly interface and robust functionality have significantly enhanced my store's credibility and customer trust.

I highly recommend Judge.me to any Shopify store owner looking for a reliable and efficient review management solution. The combination of a great app and top-notch customer service makes it a must-have. Thank you, Hakima, and the Judge.me team for your excellent support!

Leandro was able to help me with all my problems and was able to correct my sheet for the reviews. I would've been stuck without the help. Great helper!

Igor was super helpful when I had an issue with a review. The response time was super quick! Thank you!

Really takes the stress out of communicating with the customer. Has paid for itself many times over!

super usefull, and a good customer support team

Ron was amazing, helped out so much!

UPDATE: Gabriel from Judge.me contacted us within a few days and ensured we were being taken care of. The support and attention we received from him wholly turned around our sour experience. This app is exceptional and is peerless when it works properly or has support like Gabriel's.

We have decided to stay with Judge.me. If anyone from management is reading this, please take good care of Gabriel and nurture talent like him. He made a big difference. Also, please train your chat support to his caliber.
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This app worked great for us in 2020 and 2021. However, the app's settings change every time it updates, leading to poor email delivery and overwriting the changes we made. When we contact support, they can't explain why some settings changed without our consent. They are rude at best and make you feel like they are doing you a favour by talking to you.

There is no option to moderate unfair reviews (a disgruntled customer leaves multiple negative reviews using different email IDs or from the same ID). All you can do is hide the review, affecting the "Transparency medal". While you can hide the medals on your website, they are still displayed on the JudgeMe website. We are perfectly OK with negative reviews from customers. It helps us understand where we could do better. However, when a customer uses the review system to damage my company or have their way, my business must have the right to defend itself by hiding or removing the review without consequence (the transparency rating in this case). Judgeme does not understand this problem.

While Judgeme is still the most affordable app in the market, more is needed to make us stay. We have grown to a level where we can pay for better performance and service. We are already looking for another app, and it will only be a matter of time before we leave Judgeme.

No reason to use an expensive review app when Judge.me does everything you want! Great experience.