Judge.me Product Reviews App

Really takes the stress out of communicating with the customer. Has paid for itself many times over!

super usefull, and a good customer support team

Felix was amazing, very understanding and patient and was able to help me with everything I needed!

Jess has 11/10 customer service promote her

UPDATE: Gabriel from Judge.me contacted us within a few days and ensured we were being taken care of. The support and attention we received from him wholly turned around our sour experience. This app is exceptional and is peerless when it works properly or has support like Gabriel's.

We have decided to stay with Judge.me. If anyone from management is reading this, please take good care of Gabriel and nurture talent like him. He made a big difference. Also, please train your chat support to his caliber.
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This app worked great for us in 2020 and 2021. However, the app's settings change every time it updates, leading to poor email delivery and overwriting the changes we made. When we contact support, they can't explain why some settings changed without our consent. They are rude at best and make you feel like they are doing you a favour by talking to you.

There is no option to moderate unfair reviews (a disgruntled customer leaves multiple negative reviews using different email IDs or from the same ID). All you can do is hide the review, affecting the "Transparency medal". While you can hide the medals on your website, they are still displayed on the JudgeMe website. We are perfectly OK with negative reviews from customers. It helps us understand where we could do better. However, when a customer uses the review system to damage my company or have their way, my business must have the right to defend itself by hiding or removing the review without consequence (the transparency rating in this case). Judgeme does not understand this problem.

While Judgeme is still the most affordable app in the market, more is needed to make us stay. We have grown to a level where we can pay for better performance and service. We are already looking for another app, and it will only be a matter of time before we leave Judgeme.

No reason to use an expensive review app when Judge.me does everything you want! Great experience.

I got both fast and great service. I got help solving an issue that i could not solve my self. Very service minded supporter.

We had Ron help us out to install this app on our website. Everything was updated efficiently, and he was very friendly and helpful. Made the app and reviews widget match our website exactly as well as helping to customise our email to the best of Judge Me's ability! Really impressed :) Look forward to using this app!

Had an installation problem and it was fixed quickly without a hitch. So far my experience with Jedge.me has been awesome. DickVB

Brian helped me with exactly what I needed in no time. Excellent customer service and excellent problem solver. Thank you!