Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,281)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through features like automated review requests and the ability to display rich media reviews. It seamlessly integrates with stores and Google, enhancing visibility and sales. The support team is praised for their 24/7 availability and effective live chat assistance, making it a valuable tool for improving store experiences and customer interactions.

November 13, 2024

Great app, great functionality and price. You don't need to go to Yotpo or other apps, this has most of the features for lee

Skiviez
United States
Almost 3 years using the app
January 4, 2025

Thanks to Brian which helped me super Quick and easy. I use this app since 2 month and iam absolutely happy with it

NAVEVO
Germany
2 months using the app
January 14, 2025

The staff was very enthusiastic. I would be charged in the future, but they told me it was completely free. There were many things I didn’t understand about the operation, and they sent me a collaboration request to help me complete all the subsequent work. I am very grateful for the staff’s time and enthusiasm.

DsgnTouch
China
19 days using the app
November 9, 2024

Judge Me allows my business to have another touch point with my customers. It is a really easy app to use and the service I have found to be extremely helpful.

The Rural Stitch Co
Australia
10 months using the app
November 17, 2024

didnt think i would get a person but great prompt customer service and was able to fix my request fast!! awesome app

Duntalk
Canada
7 months using the app
October 31, 2024

Great review app with plenty of good functional widgets. Fast service when I needed customization and works exactly as I requested. Doesn't get any better. Thank you!

U.S. Off Road
United States
Over 1 year using the app
January 23, 2025

1) This app does not provide much control to the store owner. I can't delete or modify a review. A customer can modify their own reviews if they go through the Judge.me website. THIS IS NOT OK. 2) The company "judge.me" emails my customers from a "judge.me" address rather than my store's address. 3) A product reviews app should be invisible to the store owner's customers, meaning that my store should be the public point of contact, not "judge.me." Judge.me fails on this point. I am astonished that this app is so highly rated and, frankly, suspicious whether this apps ratings in the Shopify store are real. 4) No way to test the app without messing up my own store stats.

Classy Stella
United States
About 2 months using the app
Judge.me replied January 28, 2025

Thank you for your feedback, and we're sorry to hear that our app didn’t meet your expectations. Let us address your concerns:

(1) and (4): While web reviews cannot be deleted to maintain authenticity and trust, test reviews can be unpublished without impacting the store stats. We’re actively looking into ways to make sure store owners can test out the flow without affecting the store data.

(2) and (3): Our Review Confirmation emails are sent from Judge.me to ensure legitimacy. However, we recognize the value of maintaining your store’s branding and have noted your feedback for future improvements.

Our team has reached out to you to offer some tips and workarounds for these concerns. Hope we can help!

December 11, 2024

Hakima was so amazing and patient helping me figure out the best way to implement the widget i needed on my site! she went above and beyond!

The Squared Paper Co
United States
10 months using the app
November 19, 2024

I have been using Judge.me Application for a few weeks. The Application is great and does what you would expect for a review Application. The huge benefit is that it integrates to other Apps including Smart SEO, which pushes out to Google Merchant Center.

The game changer is their support. I have used support a few times asking them about standards and best practices to get reviews quicker. We are looking to push the store reviews to Google, but there is a 50 review minimum. They walked me through the process to send out emails to orders before installing the App. They also helped connect the DNS records to ensure the email requests are delivered.

Great App, Awesome support.

msegrip
United States
30 days using the app
Edited November 24, 2024

I had trouble installing the widgets on the collection page. Connected with Nouhaila immediately and she helped me fix it under 5 minutes. Amazing support!

Bemist
United States
5 months using the app