Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (40,320)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust, noting its seamless Shopify integration and customizable review features, including photo and video reviews. The automation of post-purchase review requests is particularly valued for saving time and increasing feedback volume. Merchants also praise the responsive and helpful support team for assisting with customization and technical issues, enhancing site credibility and potentially increasing sales.
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good app help chat is awesome help comes imidietly
The service is very good, especially patient teaching guidance
When I was working to get the app set up, Ron popped up on my screen in chat and helped me SOOOOOO much. He anticipated what I was needing before I had time to realize where to find what I needed. He was super helpful and I am very excited about using Judge.me based on my initial experience. Ron gets 5 stars for sure!!
Great product and a great team. Been using them for years and never had a bad experience.
Judge.me has a really competent and friendly support. When I was setting up the app, I was kindly supported by Ron, who helped me get everything done quickly. I'm looking forward to working with judge.me! I can definitely recommend it.
very helpful support team. 5 stars! thank you.
Good customer service and easy to use app
it helps customers to decide buy from store.
* UPDATE*
Since writing this review, I was directly contacted by the team which was quite sweet. You can tell they really care. I was informed that my concerns were valid and they have actually been working on an updated version of the navigation that will be widespread very shortly.
I was given early access to the new app, and it's so much better! I find it way easier to navigate and you can tell they really listened and addressed the issues with their navigation. And as mentioned, if you are still having a hard time finding something they are available 24/7 to help and I've never waited longer than 1 minute for someone to answer.
Honestly now I don't have any issues at all with judge.me, they're great and I'd recommend them to anyone with a shopify store wanting to add reviews.
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(Previous review):
Look it's a helpful app and it does the trick for having reviews up on your site, however I do find their app is tricky to navigate even when upgrading to awesome. Customising the look and feel of emails is super confusing and hard to navigate. It seems like their whole layout is outdated and things are poorly organised.
That being said, their customer service is quick and helpful. I just wish they fixed up the app a little bit and it would save users + their staff time by not having so many questions to ask on how to use the thing.
Customer service = great
Review collection/automation = also great
App itself/customisation = not the clearest
Soufiane was very patient, and wonderful to work with! Thank you for your assistance in helping me make sure I set up the Judge.me app correctly to better enhance my customers experiences and help in the growth and success of my brand/company.