Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,321)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust, noting its seamless Shopify integration and customizable review features, including photo and video reviews. The automation of post-purchase review requests is particularly valued for saving time and increasing feedback volume. Merchants also praise the responsive and helpful support team for assisting with customization and technical issues, enhancing site credibility and potentially increasing sales.

December 5, 2024

perfect very helpful

THE HANDMADE PIE COMPANY
United Kingdom
30 minutes using the app
Edited March 18, 2024

* UPDATE*

Since writing this review, I was directly contacted by the team which was quite sweet. You can tell they really care. I was informed that my concerns were valid and they have actually been working on an updated version of the navigation that will be widespread very shortly.

I was given early access to the new app, and it's so much better! I find it way easier to navigate and you can tell they really listened and addressed the issues with their navigation. And as mentioned, if you are still having a hard time finding something they are available 24/7 to help and I've never waited longer than 1 minute for someone to answer.

Honestly now I don't have any issues at all with judge.me, they're great and I'd recommend them to anyone with a shopify store wanting to add reviews.

***

(Previous review):
Look it's a helpful app and it does the trick for having reviews up on your site, however I do find their app is tricky to navigate even when upgrading to awesome. Customising the look and feel of emails is super confusing and hard to navigate. It seems like their whole layout is outdated and things are poorly organised.

That being said, their customer service is quick and helpful. I just wish they fixed up the app a little bit and it would save users + their staff time by not having so many questions to ask on how to use the thing.

Customer service = great
Review collection/automation = also great
App itself/customisation = not the clearest

Blue Tung
Australia
About 1 year using the app
October 9, 2024

Soufiane was very patient, and wonderful to work with! Thank you for your assistance in helping me make sure I set up the Judge.me app correctly to better enhance my customers experiences and help in the growth and success of my brand/company.

Fleur De Feu
United States
32 minutes using the app
October 23, 2024

Amazing customer service from Thanh! She helped me resolve numerous issues promptly. A+++!

Morgy + Wills
Australia
About 2 hours using the app
September 9, 2024

So far so good using JudgeMe

L'PAIGE COSMETICS
United States
4 months using the app
September 19, 2024

Leandro did a great job helping me set everything up, and answered every question.

This app is great for collecting reviews as it automatically sends review emails out after a purchase!

ESQ
United States
About 2 hours using the app
August 11, 2024

Thank you, Igor, for your excellent support and dedication to customer satisfaction. I highly recommend Judge.me, not only for its great features but also for its exceptional customer service!

The Marvel Store
United States
3 months using the app
September 3, 2024

One of the best apps for reviews, Just amazing!!

Kitchen Buys
India
12 days using the app
August 16, 2024

Very happy with the speed of customer service - They've done custom edits on the spot as required. Thanks!

FastAid
Australia
4 months using the app
September 3, 2024

It has a wide range of functions, is free to use, and has fast customer support. It is the best I have ever seen from an application company. Ron from customer service was especially amazing, responding faster than a ball thrown by Shohei Ohtani.

KOSOLIFE
Japan
4 days using the app