Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,718)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    40K
  • 2% of ratings are 4 stars
    650
  • 0% of ratings are 3 stars
    55
  • 0% of ratings are 2 stars
    33
  • 0% of ratings are 1 stars
    114
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

Edited May 19, 2019

I had to remove this app because it took away all my previous Yopto Reviews and I have asked support to put back my reviews.

African Bargains
United States
About 18 hours using the app
Edited February 21, 2025

This App is definitely flawed, for example I had "silver" badge, I then published 3 verified reviews and it dropped to "bronze" which makes 0 sense. Live chat fobbed me off and said "oh maybe I accidentally set some of my reviews to Hidden" I DID NOT. So now I have to hide my trust badges because it's not displaying correctly. Will be uninstalling this App when I can as $15.99 a month is not worth it for a app that doesn't work correctly.

Slimmer with Cilla
United Kingdom
40 minutes using the app
Edited December 3, 2024

The Bathmate Store
Canada
2 months using the app
Judge.me replied June 11, 2024

We're sorry to hear of your frustrating experience.

The ways in which we use and process personal data are GDPR compliant, we only collect the personal data required to operate our services. We are also processing your data erasure request and will update you shortly once this is done.

The reviewer however, has full control over what is public or not, including the reviews. They can at any time unpublish their reviews or even completely delete them.

In addition, the reviewer can choose how their name is displayed, including making it anonymous. They are free to change this whenever they want by logging in to their profile. This is to give reviewers more control over their reviews and their data.

We understand that the reviewer name logic could be improved and this is something that the team is working on.

Our team lead has been trying to get in touch to explain and we look forward to be able to connect with you.

1 2 4
1 2 4