Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (37,311)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business growth by enhancing customer trust and increasing sales. They value its review consolidation, automated review requests, and extensive customization options, including photo and video reviews. The seamless Shopify integration and exceptional customer support are also praised. Offering a robust free plan and cost-effective paid options, it effectively increases review collection and improves customer engagement and conversions.
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Been using this app for quite some time now and was very happy with the service. However, recently they made a change to the application where only the initials of the reviewer are shown for unverified reviews. This is a challenge for us as we collect genuine reviews through whatsapp, but they are considered unverified by Judge.me. Hence only the initials are shown, and this brings down the credibility of the product page.
ho avuto un problema e sono stati rapidi nella sostituzione
Thank you for your review. Unfortunately, upon checking, we weren't able to find a previous conversation with you to identify the issue. Our team has reached out to see if there's anything we could help with. Looking forward to assisting you further!
I so far really like it. This App is super easy to use so far and I even got an email from an actual person saying they went and checked on my website to make sure it works so Thanks whomever you are!!! Lol
Just tried to install not working for me. then contacted not responding. I respect other peoples review, but waiting response. I will increase the review depend on funtionality. Thanks.
Hi there,
Thank you for your feedback and sorry to hear that the installation didn't work well for you.
Upon checking, our team had replied to your emails. Hope they didn't end up in spam :(
But besides emails, we also have a live chat team 24/7. Please do feel free to reach us anytime.
It doesn't offer much in the free plan, would have liked to remove the branding from emails and also get photo reviews included in this.
Hi there!
Thank you for your review. We just want to let you know that the photo reviews feature is completely free to use.
Disabling branding is, in fact, available on the Awesome plan, but we have observed that customers are more likely to leave a review if the email is Judge.me branded.
Our team has reached out to you to discuss this and the other features you're looking for on the free plan.
Looking forward to connecting soon!
amazing thank you so much....................................................................................................................................................................................................................................................................................................................................................................
Overall good app but lacking a lot in terms of visual customization. You need to add code to change the colors of simple things like the "write a review" and "submit" buttons, the email templates aren't very nice to look at either. But customer support has been good so far.
I installed the app due to no performance, I did not get any results; not one single review from 120 emails that was sent out.
I did like the app but, cannot justify paying for an app that did not perform. I want to point out that I was on chat with "Ceasar" and find the customer service 5 stars.
Hi,
Founder and CEO of Judge.me here.
Very sorry to hear this, that's definitely not the performance we want for our customers. We've reached out to you to see how we can help with optimizing conversion rate.
Hope to talk to you soon!
UPDATE:
Unfortunately, we had to decide not to use Judge.me.
Reasons: They don't support POS purchases and it is quite difficult to send manual review requests. Both features are crucial for us. According to the support, there is no intention to implement those in the somehow near future.
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Great product.
Tolle App, sehr gut konfigurierbar, sogar mehr Möglichkeiten, als es auf den ersten Blick. Gut auf deutsche Verhältnisse anpassbar. Und nicht zuletzt ein unglaublich guter und blitzschneller Support. Hut ab!
Wir werden Judge.me auch bei unserem nächsten Projekt, das im Fertigwerden ist, einsetzen.
Installed this app because Kristi from Encircled recommended it in her podcast. As a first time user, the UI is a bit confusing to go through. I didn't even know what all the tabs and options for the first bit. Once I sort of understand what's going on, I realize so much of the features are not available for free users. I understand that there's usually a gap between free and premium plans but there's a few essential features I feel shouldn't be behind a pay wall, like the ability to customize the email to send out to past customer. I guess I'll play around for a few weeks and see if I grow to like it.