Judge.me Product Reviews

Such brilliant customer service with this app. They are quick to respond and always sort any issues or questions I've had straight away. Would definitely recommend.

Brilliant app, I needed a bit of help, but they got back to me really fast and were super helpful.

The ULTIMATE customer review management solution. Love how it automatically adds new customers to the workflow to send review request emails/links which helps our brand collect reviews on autopilot.

Easy to install and use. At ToughTrucksForKids.com, we love the email notifications from Judge.me about our new reviews.

⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 Stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐

I cannot express enough how incredible Hakima's assistance has been in helping me with my website and the reviews app. From the moment I reached out to her, she exhibited the utmost professionalism, expertise, and genuine care for my project.

Hakima's knowledge of web design and development is unparalleled. She took the time to understand my vision for the website and went above and beyond to make it a reality. Her attention to detail is remarkable, ensuring that every element of the reviews color and placements is not only visually stunning but also fully functional and user-friendly.

What truly sets Hakima apart is her dedication to her clients. She patiently listened to my ideas, provided valuable insights, and collaborated with me every step of the way to ensure that the final product exceeded my expectations. Her communication skills are exceptional, keeping me updated regularly and promptly addressing any concerns or questions I had.

Thanks to Hakima's expertise and hard work, The Nichole Collection now stands out as a professional and visually captivating online platform. I have received numerous compliments from customers and colleagues alike, all thanks to Hakima's talent and dedication.

If you're looking for someone to help with your website, look no further than Hakima. She is a true gem in the world of web design, and I cannot recommend her highly enough. Thank you, Hakima, for your outstanding work and for helping me bring my vision to life!

I know there are quite a few review apps out there and I went with Judge.me as it is a tried, true, and highly rated solution. I started with the free plan until I got enough traction to warrant the paid version, which is still very cost effective. Not only has the product been solid and has loads of features, but I had an issue with something displaying that I did not want and Don responded within a half hour at 11PM PST. I certainly wasn't expecting a resolution that evening, but Don took care of it right away. Great customer service and product!

Hakima was THE best support representative I have ever had, hands-down. Not only were they quick to respond, they manually went into my code and fixed the issue I was having with the product review schema. I would give their service 6 stars if possible.

I've used chat support several times, mainly late at night, but most recently during the day. Surprisingly, the chat team always answers within minutes and gets things taken care of, no matter the time. The app works good right out of the box, but it's fairly customizable as well.

This app worked great for us in 2020 and 2021. However, the app's settings change every time it updates, leading to poor email delivery and overwriting the changes we made. When we contact support, they can't explain why some settings changed without our consent. They are rude at best and make you feel like they are doing you a favour by talking to you.

There is no option to moderate unfair reviews (a disgruntled customer leaves multiple negative reviews using different email IDs or from the same ID). All you can do is hide the review, affecting the "Transparency medal". While you can hide the medals on your website, they are still displayed on the JudgeMe website. We are perfectly OK with negative reviews from customers. It helps us understand where we could do better. However, when a customer uses the review system to damage my company or have their way, my business must have the right to defend itself by hiding or removing the review without consequence (the transparency rating in this case). Judgeme does not understand this problem.

While Judgeme is still the most affordable app in the market, more is needed to make us stay. We have grown to a level where we can pay for better performance and service. We are already looking for another app, and it will only be a matter of time before we leave Judgeme.

I recently had the pleasure of interacting with Judge.me's customer support team, and I can't say enough good things about my experience. From the very beginning, their responsiveness and professionalism were evident.

I reached out with a few questions about integrating Judge.me with my e-commerce platform, and their support team was quick to respond. Not only did they provide clear and detailed answers, but they also offered additional tips to optimize the integration and get the most out of the app.

One of the standout moments was when I encountered a technical issue that I thought would take days to resolve. To my surprise, the support team jumped on it immediately and had everything sorted out within a few hours. Their technical expertise is impressive, and they communicated every step of the process so I was never left in the dark.

What truly sets Judge.me's support apart is their commitment to customer satisfaction. They went above and beyond to ensure all my concerns were addressed, and even followed up to make sure everything was working smoothly after the issue was resolved.

In a world where good customer support can be hard to come by, Judge.me has set a new standard. Their team is friendly, knowledgeable, and genuinely cares about their customers. I highly recommend Judge.me not only for their fantastic app but also for their top-notch customer support. Thank you, Judge.me team, for making my experience so seamless and enjoyable!

I've been using Judge.me for reviews since migrating from Big Commerce to Shopify in early 2023 and the app is great! Migration was easy, tech support very helpful. Reviews look great and customers love how easy it is to use. I've used Yotpo, Trustspot and TrustPilot and none of them came close to Judge.me! This way better and overall a better value. Gabriela just helped me move all my app customizations over to the most recent update of my Shopify theme and everything looks and works great. Highly recommended from someone who has used review platforms for 11+ years now