Judge.me Product Reviews App

After building my Shopify store website myself (huge achievement for me!) choosing an app to collate reviews for my crafting business was the next big step.

Lots of research and reading other peoples reviews later, I decided to go with the free plan! And I'm very pleased with the results and professional look it adds to my website.
I've even been able to bring my Etsy reviews over without using and paying for another app, which was more than suitable for me.

The automated emails to customers kindly asking for reviews along with the notifications you get when someone leaves one means you can just get on with running your business.

I had to reach out to the support team yesterday and again 5 stars for the very quick help and support I received!

I am by no means tech savvy, so if I can get to grips and love the results anyone can!

The Judge.me app is incredibly user-friendly and looks fantastic on the site. On the very rare occasion that I encounter any issues, their chat support is impressively quick, and problems are always resolved promptly. Recently, Oualid assisted me with a specific issue and provided a solution within minutes.

Felix was amazing with taking our feedback and making the plug in exactly what we were hoping it could look like!

Our website is looking so much better thanks to him!

I can highly recommend the Judge.me app for reviews. Had it on my shop for over a year, no issues whatsoever with collecting and reviewing Reviews. Works seamlessly. Had a bit of a challenge to get DNS verification for the email return path, but the support team helped me out and sorted it within 15min of my contacting them. Shout out to Rodrigo! 5 Star service :)

We've been using Judge.me for a couple of years and are very happy with it. It's easy to use, provides good review info on our products, and our customers don't complain about it. Recently, Brian popped up in the chat while I was researching a Judge.me feature and was very helpful. I ended up adding a couple of new widgets.

"I’ve been using the Judge Me app, and it’s been fantastic! The app is completely free, which is amazing for all the features it offers. It’s easy to set up, and it’s made gathering reviews from customers so much smoother. The best part is their customer service – they are super responsive and go above and beyond to help with any questions or customizations. Highly recommend this app if you want a reliable, budget-friendly solution to manage customer reviews on your site!"

I am still waiting for a solution to the manual review request issue not allowing me to select a date of purchase to submit a review request to my customers.

I received instructions to send request which I have been doing for years vs a solution for the date holding up the request from being submitted. I explained again in a second email with no response.

***********Update*******
The problem has been resolved that will allow me to send manual review requests to my customers. Thanks Judge Me for working to ensure that I can send reviews to customers that make purchases on my pos.

The best review app you can get. Support responded to me at 3 AM, just 1 min after submitting a ticket, and they resolved my issue in less than 5 minutes. I cannot recommend it enough

Judge Me has the best customer service. Their team is available via message anytime I need them and have jumped into our shopify store to make adjustments for me when needed. So helpful!

Got great help from Mohammed! Had a couple of issues with the mail and page widget, he fixed it super fast and got some extra hints for me.