Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,442)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust, noting its seamless Shopify integration and customizable review features, including photo and video reviews. The automation of post-purchase review requests is particularly valued for saving time and increasing feedback volume. Merchants also praise the responsive and helpful support team for assisting with customization and technical issues, enhancing site credibility and potentially increasing sales.

June 7, 2024

Such brilliant customer service with this app. They are quick to respond and always sort any issues or questions I've had straight away. Would definitely recommend.

pineandbear
United Kingdom
About 2 years using the app
August 28, 2024

Great app - works exactly as intended and very easy to use!
Customer service is EXTRAordinary!!! very responsive and quickly resolved all issues!

Gingko Furniture
United States
15 days using the app
Edited July 8, 2024

They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later

That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request.

However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation.

There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review.

Anyway, overall it's quite a good app for review management.

Pool Table Shop
United Kingdom
Almost 3 years using the app
September 12, 2024

good service easy to use

Sikmaher
Pakistan
About 2 months using the app
August 28, 2024

Just for Brian . without the help of Brian This App Is useless .
Thanks to Mohamed Too for helping me out.

Exclusive Selects
India
9 days using the app
June 23, 2024

I had some issues verifying the dang DKIM but I reached out to support and man, they were quick and fixed my issue like nothing! The whole experience from installation, to getting reviews, and their support is top notch! Way better than other platforms I have tried. Thank you Carlos for helping me out today.

SLEEP365®
United States
12 months using the app
June 5, 2024

Brilliant app, I needed a bit of help, but they got back to me really fast and were super helpful.

Emmy Jane Boutique
United Kingdom
Over 3 years using the app
August 12, 2024

good, fast and clear help. thanks for that!

Prodexx Nederland
Netherlands
6 months using the app
February 27, 2024

We have been using this app for 3 years now I think! It takes time to build up an audience and definitely takes time to manage customer feedback and this app does is beautifully. It's like a garden, you need to give it time and care and it will grow!

Koko Art Shop
United States
Over 4 years using the app
August 22, 2024

Super quick support with very helpful, detailed steps to follow.

GET HVPPY™
United States
7 months using the app