Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (40,446)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust, noting its seamless Shopify integration and customizable review features, including photo and video reviews. The automation of post-purchase review requests is particularly valued for saving time and increasing feedback volume. Merchants also praise the responsive and helpful support team for assisting with customization and technical issues, enhancing site credibility and potentially increasing sales.
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They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later
That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request.
However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation.
There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review.
Anyway, overall it's quite a good app for review management.
Fantastic review app! We've been using it for years, and it offers a wide range of features like referrals so you need a new app for everything. Fatima was very helpful and provided instant customer support. Plus, it's always up to date with Shopify.
good service easy to use
Just for Brian . without the help of Brian This App Is useless .
Thanks to Mohamed Too for helping me out.
I had some issues verifying the dang DKIM but I reached out to support and man, they were quick and fixed my issue like nothing! The whole experience from installation, to getting reviews, and their support is top notch! Way better than other platforms I have tried. Thank you Carlos for helping me out today.
Brilliant app, I needed a bit of help, but they got back to me really fast and were super helpful.
good, fast and clear help. thanks for that!
We have been using this app for 3 years now I think! It takes time to build up an audience and definitely takes time to manage customer feedback and this app does is beautifully. It's like a garden, you need to give it time and care and it will grow!
Super quick support with very helpful, detailed steps to follow.
The best app I've ever used for reviews. We had checking others app before judge.me but this app is the best.
Support supports us at every stage of configuration and implementation.
I sincerely recommend it!