Judge.me Product Reviews App

Great app and even greater support. It took quite a bit of tweaking by the Judge.me team to get things fully working in my Impulse theme but they got there in the end - many thanks! I just hope that they get Store reviews accepted by Google eventually.

customer service is the greatest of all time!

Quick solutions with using support!
Abderrahim had our issue addressed and fixed within a few mins.

This is a great app and has fantastic customer support. I immediately, unprompted, received a message from Abraão just letting me know that if I need any help, he can help me out. I thought I wouldn't need anything but once I ran into a small issue, he was able to immediately diagnose the problem. Thanks so much Abraão!

Customer service was very helpful even though I am only using the Free version. Thanks!

Rodrigo helped us set up our widget and answered a question we were stuck on within minutes! Great customer service, above and beyond! The app is not only reliable and functional, but it also looks great, too! Highly recommend!

Awesome. As soon as you install it - there is a person on the other end ready to help out if required, saved me a lot of time for sure. Very useful app for showcasing product reviews. Shoutout to Han for helping me out

agents were extremely helpful with solving my problems!

I absolutely love Judge.me. It is a great product with unbelievable support. I was having an install issue and it was Sunday...so i uninstalled to reinstall and received an email from the president because I had uninstalled. I replied because I wanted the app...and stated the difficulty i was having and he began addressing my issue. That was amazing. The tech support representative answered every question, gave me all the info i needed to understand how to gain reviews for my very small business on the free plan; and fixed everything. I am a Judge.me customer. And will upgrade to the paid plan.

They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later

That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request.

However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation.

There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review.

Anyway, overall it's quite a good app for review management.