Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,654)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust, noting its seamless Shopify integration and customizable review features, including photo and video reviews. The automation of post-purchase review requests is particularly valued for saving time and increasing feedback volume. Merchants also praise the responsive and helpful support team for assisting with customization and technical issues, enhancing site credibility and potentially increasing sales.

September 5, 2024

The onboarding process is super simple & support is great! I had issues with not finding the correct spot to put the code snippet for review stars, but Soufiane reached out immediately via chat and was able to correctly install the snippet in minutes.

In addition, we were able to set up judge.me on an unpublished theme, which is very helpful as we are transitioning from an older review widget. The review import tool was super easy, you simply select your old app from a dropdown and it instructs you on what kind of file to provide.

As for the app / widgets itself, its all very straightforward. The display widget for reviews is pretty basic and it does match the theme, but I wish there was a few more customization options in changing how it looks (setting a max width, changing font size etc). However the widget loads much faster than our previous one with another app which is a bonus.

The admin panel is great, reviews and Q&A are easily viewable and accessible with options to hide reviews and a spam filter. The product groups are SO easy to set up and this is a feature we heavily used on another app.

Overall I would recommend trying this app out - in our experience this app is a much better value than most review apps out there for all the features you are getting, fantastic & quick support, plus a great install process.

ECS Coffee
Canada
About 1 hour using the app
July 25, 2024

Great app and even greater support. It took quite a bit of tweaking by the Judge.me team to get things fully working in my Impulse theme but they got there in the end - many thanks! I just hope that they get Store reviews accepted by Google eventually.

Indigo Silver
United Kingdom
27 days using the app
August 14, 2024

Highly recommended, I ran to an issue, opened up the chat icon, never excpected anything other than a bot, but a real person helped me and within 10 minutes the problem was fixed for free. Great service!

Juiceble
Finland
10 days using the app
September 20, 2024

there is tech issue with importing reviews from amazon, but this team help me out.

URDAR Shoes Online Store
China
About 12 hours using the app
August 28, 2024

Because it good for me

ItsLOLOFLORA
United States
11 months using the app
June 4, 2024

Had a Professional, Kind, Fast and REALLY great Instant-Support from Jess!
She Help me online in Real Time to fix a bug.
Really Could not ask for More!
Thanks Judge.me Stuff.
Most of all: Thanks, Jess!

MamyRèlax™
Italy
12 months using the app
April 23, 2024

How can their application be completely free with so many features to offer? I couldn't find better apps than this, given their outstanding customer support. I appreciate how responsive Fatima is to any concerns you may have. I look forward to trying their paid plans for more unlocked features once I start making sales.

Holy Pots
United States
3 months using the app
Edited February 7, 2025

I recommend this app for small businesses such as mine. The support was kind and helpful. While I appreciate the remote help to the computer, it would also be super nice to be able to actually speak to the tech as well. That being said, all my needs were met and I am satisfied. Thank you so much.

Thoughtful Botanicals Soap
United States
10 months using the app
June 6, 2024

Felix provided outstanding assistance with my product group issue. He quickly identified the problem and offered clear, effective solutions. His professionalism and follow-up ensured a smooth, hassle-free experience. I'm incredibly grateful for his help and highly recommend him.

Shopaholic
Pakistan
10 months using the app
October 16, 2024

Looks to be a great app. Customer service is quick and courteous.
No complaints.

RUFUS BFF
United States
About 4 hours using the app