Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,074)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through features like automated review requests and the ability to display rich media reviews. It seamlessly integrates with stores and Google, enhancing visibility and sales. The support team is praised for their 24/7 availability and effective live chat assistance, making it a valuable tool for improving store experiences and customer interactions.

Edited November 2, 2021

UPDATE:
Unfortunately, we had to decide not to use Judge.me.
Reasons: They don't support POS purchases and it is quite difficult to send manual review requests. Both features are crucial for us. According to the support, there is no intention to implement those in the somehow near future.
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Great product.
Tolle App, sehr gut konfigurierbar, sogar mehr Möglichkeiten, als es auf den ersten Blick. Gut auf deutsche Verhältnisse anpassbar. Und nicht zuletzt ein unglaublich guter und blitzschneller Support. Hut ab!
Wir werden Judge.me auch bei unserem nächsten Projekt, das im Fertigwerden ist, einsetzen.

SiaLinda.com
Germany
14 days using the app
Edited January 12, 2021

Installed this app because Kristi from Encircled recommended it in her podcast. As a first time user, the UI is a bit confusing to go through. I didn't even know what all the tabs and options for the first bit. Once I sort of understand what's going on, I realize so much of the features are not available for free users. I understand that there's usually a gap between free and premium plans but there's a few essential features I feel shouldn't be behind a pay wall, like the ability to customize the email to send out to past customer. I guess I'll play around for a few weeks and see if I grow to like it.

MUKA
Canada
8 days using the app
December 26, 2023

Nice, but no multi-language support. They will tell you to install another app to to the transalation, but this is probably conflicting with the existing transaltion app on your Shopify Website and doesn't solve the problem with the emails to be sent to customers asking for reviews.
It's 2023 and multi-language support should not be a pain.
Please guys, improve your app.

WonderBèlle
Germany
3 days using the app
May 2, 2023

The tool wasn't super easy to setup. Their instructions do not quite match the process (as if Shopify has been updated since they made their tutorials, but they haven't updated the tutorials). Their email customer support redeemed them though; they were quick and were able to install the widget as desired.

BD Products
United States
About 21 hours using the app
Judge.me replied May 24, 2023

Thank you for letting us know about your issue with the instructions.

We will try our best to make sure all documents are up-to-date. In the meantime, please feel free to reach us any time you need. We're here to help 24/7!

January 25, 2024

Great app and for free but it doesn't suit us because you can't send requests in multilanguage but you can translate the widget in multilanguage. There ıs a glitch I think. Anyway still it is one of the best option to start

Turku Kārums
Latvia
About 1 hour using the app
Edited April 2, 2020

Unfortunately, the app does leave its code on the site after uninstall, But the support team responded very quickly and they've removed it within minutes.

Happy Printables
United States
7 minutes using the app
November 15, 2024

Skinverra
United Kingdom
4 months using the app
October 3, 2024

My Store
Pakistan
2 months using the app
Judge.me replied October 10, 2024

Thank you for your feedback! We noticed your rating doesn't include comments, and we'd love to know more about your experience to understand how we can improve. If you have any specific concerns or suggestions, please feel free to share them with us.

August 4, 2024

Sara DIY
China
Over 1 year using the app
Judge.me replied August 6, 2024

Thank you for your review. However, we noticed your review didn't include any comments, but we hope your experience was a positive one. If there's anything specific you'd like to share, please feel free to reach out.

July 4, 2024

Bazaar.com
India
3 months using the app
Judge.me replied July 10, 2024

Thank you for taking the time to leave a review! If there’s anything specific you think we could do better, please let us know. We're available 24/7 via live chat and email. Let's connect soon!