Judge.me Product Reviews App

Best app for customer reviews in Shopify and excellent support by the judge.me team.

This app is great and simple to use. I highly recommend using it for your website!!!

I have had this app for some time now and would highly recommend it for any store. Customer Service is next level and always been very responsive and helpful. The best I have dealt with. Thanks Mohamed and all customer service reps.

Must for any online store

Quick to respond to your questions. And better still provide you with an answer! Very happy with the customer service and features available on the app.

I'm very happy everytime I need help they are here to help and the problem is solved. Really easy to use. I recommend this app

The app is pretty good it does what it says it does. I was hoping to be able to collect store reviews immediately after the checkout success on the "thank_you" page. I don't see a way to do that. I can create a /page/reviews and they can leave a store review there. You can also create an email template and email.... But with so many emails for marketing I really wanted to collect the review immediately after they purchase while they are still on the site. It says it integrates with Omnisend which I setup... but not really sure what kind of integration is offered. Its a good app I think but it is a little complicated. If you install this plan on spending a day or more getting it set up.... Email DNS settings, Import reviews, group products (paid plan only), setup templates...... Its a lot to get done!

I am a Buddhist nun, I ordered the copper Buddha statue for practice “take bath for Buddha”, This statue is perfect, there is no any dent or scratch on body, the craft is delicate, the seller give me the gifts, a beautiful Buddha card and a bunch of incense. Thank you very much!

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Great company that is always progressing to make the user experience better for us as a customer and our customers.