Judge.me Product Reviews , 27,037 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, rich features, and seamless social media and Google Merchant Center integration. They appreciate the customizable widgets, review carousels, and automatic review request emails that enhance customer engagement. The app's integration with Google Merchant Center is praised for boosting product visibility. Many find the customer support responsive and the pricing plans reasonable. The extensive customization options and well-organized backend simplify review management. The review schema markup is noted for improving store visibility in search engine results, positively impacting traffic and conversions.
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Worst app I ever used! Be informed that if you use this app, you won't be ever able to remove it from your webpage! It will break your codes, will break your webpage. Everything will be corrupt, and it's so terrible. Now I must create my webpage from 0 because this app breaks everything. I removed this app, but this app code stays everywhere on the page. If you try remove the code, things will be only worse!
Hi,
There is no need to remove our app code yourself, our support team can remove our codes for you (and fix any theme issue you are facing) whenever you want, 24/7.
Our head of support Leon has tried calling you and we will try a few more times at times suitable for your timezone.
Please be in touch with out support at support@judge.me or via online chat (via https://judge.me homepage) at any time, we will fix any issues currently happening in your theme.
We'll get this fixed. Looking forward to speaking soon!
Admin is too complicated to navigate and looks a bit too clustered. Would be great if you can make the admin page a little more user friendly.
Thank you for your feedback about our navigation. We have since updated our menus and flows to be more consistent with Shopify, and our design team is currently working on a deeper overhaul so that our admin pages are simpler and more user-friendly. Stay tuned – we expect to announce some big changes to our admin in 2023!
TERRIBLE APP!!!! NEVER EVER USE THIS APP IF YOU HAVE VARIANTS!!! I added this app before black Friday to ask for more reviews as they send an email automatically and I wanted that feature. It's only when one of my customers told me he couldn't choose the variant he wanted that I found out it was making the choice of variants get bugs! After spending hours trying to find what was wrong, I found out that it was this f**** app that was making everything bug. I missed many many sells due to this problem!
NEVER USE THIS APP if you have variants in your product!!!
To reply to the reply. I didn't ask the support to help me as I found out that the app was responsible for the problem. Easy problem to solve when you remove all your apps one by one, so I was not really willing to give the support a chance to handle the problem I admit... But happy to show you what happened as I took picture and sent them to the testament them support as I thought the problem was coming from there. I checked on your app since I found on a forum that other website had the same issue with your app. But we can still discuss if course
Hi,
Founder and CEO of Judge.me here.
Our developers looked into what happened here and we can't see any bug on our side. Your shop uses Testament theme, which is an app Judge.me integrates with. Judge.me works with variants in every Shopify theme and certainly in the Testament theme, as we have many customers using this theme.
Our support will be reaching out to discuss your theme issue(s) and solve them for you. Hope we can talk soon. Also, please reach out to our support 24/7 for any issues you are facing (even now that you no longer use Judge.me), as our technical support team can diagnose and fix issues very quickly.
Profound disappointment when I learned that Judge.me isn’t able to collect reviews for Print on Demand “custom” products. For whatever reason, their engineers aren’t able to figure out the “base product” upon which custom products get created in Print-On-Demand applications. Because the resulting “product” is transient, they won’t attempt to collect a review on the product. PROFOUND disappointment given the fact that others have raved about the app…. I guess those who advocate for the app don’t have customizable products.
So for those who DO have customizable product, BEWARE! This is not the review platform for you (or me)
Thank you for sharing your concerns with us.
We're trying to optimize our app to fit all product types but in the meantime our support has been in contact with you to discuss a workaround.
Hope it helps!
1. Not working on Prestige Theme
2. WARNING! This app will not be removed after pressing the uninstall button. This shit stays in your code FOREVER until you remove LINE BY LINE !!!!
Hi,
We can remove our code for you. Our head of support has called you and now reached out over email per your request.
Looking forward to helping you soon.
i am unable to add review, due to some error hope the support team will come ahead and solve my problem and make me one of their happy customers
Hi,
Founder and CEO of Judge.me here. Our support has emailed you and tried calling you as well.
Hope to speak soon, as we are here to help!
hello, there is no option to transfer bulk comments, can you inform me if there is any?Can you share a collective comment or please tell me if there is any.
Hi,
Founder and CEO of Judge.me here.
We can indeed help you transfer comments in bulk, please talk to our support team available 24/7 over chat.
Our support team has been reaching out to you over phone and email but didn't get a response. Hope to talk to you soon!
Don't do it. Read the reviews. We thought well, we'd give it a try. Sure enough, certain applications of their app had to be installed outside of the application by their techs.... Well, this caused a bunch of embarrassing script code to show up on the landing page. It was painstaking to remove. We do not recommend this APP whatsoever.....
Hi,
Founder and CEO of Judge.me here.
Our team has reached out with a solution and I asked our CTO to check what happened in the first place. Our app has been optimized for each Shopify theme so finding out what exactly happened here is critical to us.
I uninstalled this app completely, and installed another only to find this app still had all the coding still imbedded in my design. Ridiculous, i had to go through my code and delete all their coding, and i'm not a tech whiz either! Would not recommend.
Hi,
Founder and CEO of Judge.me here.
Totally understand the frustration if this was unexpected.
Unfortunately we lose API access the moment you uninstall our app, so we can't automate code removal in your theme files (nor can any other Shopify app).
What we do instead is remove the code for you via staff account, and our support is ready 24/7 to do so.
Both a support team lead and the overall head of support has reached out on WhatsApp and tried to call you, please let us know if there's anything we can do for you.
Thank you!
I would not recommend that app, after trying that for 5 days I decided to delete it and ask to support to delete the code into my store. The design of the website is totally destroyed and the support told me they cannot delete some of them files in my store because they don't have the permission and asked me to double check everything. Bad support service
Hi,
Founder and CEO of Judge.me here.
We're sorry you had a bad support experience. Our head of support has reached out to you so we can make things right.
Hope we can talk soon!