Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, rich features, and seamless social media and Google Merchant Center integration. They appreciate the customizable widgets, review carousels, and automatic review request emails that enhance customer engagement. The app's integration with Google Merchant Center is praised for boosting product visibility. Many find the customer support responsive and the pricing plans reasonable. The extensive customization options and well-organized backend simplify review management. The review schema markup is noted for improving store visibility in search engine results, positively impacting traffic and conversions.

November 27, 2022

YIKES... installed the app and saw the next day it slowed my store 15 points. No thank you... DELETED! I saw a couple of reviews that said this and something told me not to do it but tried anyway. I can confirm it is true.

Alexandria Lee Hair Care
United States
1 day using the app
Judge.me replied November 27, 2022

Hi,

Founder and CEO of Judge.me here.

Our app is heavily tested not to impact speed. Our support team is reaching out to you, we will investigate what happened here and help resolve any issue.

Looking forward to talking soon.

August 24, 2020

Why stay in my code after I installed it. Do I need to remove the code manually?
What a wonderful app this is? Why shopify could let this kind come in?

CaraOptics
United States
About 19 hours using the app
Judge.me replied August 31, 2020

Hi,

Founder and CEO of Judge.me here.

We completely understand your frustration and we are offering our full support to fix this issue for you.

After you uninstall our app we lose the API access to your store and we are not able to automatically remove the code from your theme (this happens with every Shopify app).

If you need our help completely removing our code we will need a staff account.

Our support team is available 24/7 and is standing by.

Hope to talk to you soon!

Edited August 5, 2018

The app is very slow. If you have to manage several reviews I can not recommend this app. It totally annoying. I sit here for 3 hours just to VIEW 100 reviews in the app. DO NOT INSTALL THIS APP!!!

Cappa Bags
Germany
About 4 hours using the app
October 10, 2017

stuped app doesn't allowed you to delet it and everythig needs payement even language changing go hustel somewhere else

Coinmagic
France
About 4 hours using the app
Edited March 22, 2020

I used this APP to have reviews on my HTML5 Website. All my products show 0 units, even though my Shopify stock has units on all of them. Can't seem to get past this stage, so basically no way to integrate this widget.

I guess the APP is good for Shopify stores, but not for pure integration. They do have an API, but it does not seem to work. The problem can also be on my side, even though I am quite used to integrating APIs of payment gateways, invoice softwares, etc which are usually way more complex. This one is pretty simple, it just does not seem to work.

Cheers

YBYFOODS
Portugal
About 3 hours using the app
Judge.me replied March 23, 2020

Hi,

Founder and CEO of Judge.me here.

As our head of support told you over the phone, if you're willing to re-install our app, we are happy to make this work for you.

April 8, 2022

aliexpress review importer not working. need to fix this issue asap. cause almost 80% people using aliexpress for product import.

Daily Accessories
United Kingdom
About 3 hours using the app
Judge.me replied April 8, 2022

Hi,

Founder and CEO of Judge.me here. There is an ongoing outage of AliExpress review imports across all apps, we are looking with highest priority into what change at AliExpress caused the issue.

Edited October 10, 2019

After you delete the app, the code stays there and it messed up my site. I contacted support yet they still haven't answer yet. Garbage!
I have not received any phone call from you guys, I did email you 24 hours before my review yet no one replied. This review is intended for Judge.me and not any other app. I had to hire someone clean the mess your app caused after I deleted it.

Water Butlers
United States
About 3 hours using the app
Judge.me replied October 8, 2019

Hi,

Founder and CEO of Judge.me here.

We didn't see any email ticket of you or other means of communication. We tried calling you but voicemail.

On your shop is currently Shopify Reviews, Rivyu and Stamped. Seems like you are testing review apps.

Is it possible this app review was meant for a different app? Either way, please feel free to email us at support@judge.me or start an online chat from our website and our support team is there for you 24/7.

Hope to hear from you soon.

September 7, 2022

It is strange that everyone writes only positive reviews. So the Application slowed down my site by 6 points, and is also it not completely deleted!!! and stays viral on your Shopify account. After the deletion, I had to manually delete their pages (which remained), but their tabs remained directly in the main menu of my Shopify account, in the Marketing section (Judge.me review site referral, Judge.me coupon reward email, Judge.me initial review request ). And the most interesting thing is that the Judge.me support service, answers that it is impossible to remove it!!! I will write to Shopify support and find out how to permanently remove this virus program.

ScandinaviAntique
Sweden
About 2 hours using the app
Judge.me replied September 7, 2022

Hi,

Founder and CEO of Judge.me here.

First of all, I looked through your support history and at times you have received replies that lacked empathy - my apologies for that.

To address your concerns:

1) Our app is optimized for page load speed (loading review widget from Shopify metafield, for example) so am surprised to hear you saw any negative impact. Please reach out to our support with more details, our devs will have a look.

2) If you need any help with code removal, our 24/7 support team is available to assist. After app uninstall we lose theme API access and some things can't indeed be automated anymore then.

3) The marketing events in Shopify admin reports show up automatically and it's not something apps have control over. Now that the app is no longer installed and no more events will trigger, the Judge.me events will disappear from your reports soon.

Hope that helps!

Hope to talk to you soon so we address and clarify all your concerns.

January 25, 2023

Full of bugs, the worst reviews app. A nightmare to configure and asking for money for the most basic stuff. The carusel its messed up. Cant edit/add photos. The text looks like in notepad

Chicmoo
United Kingdom
About 2 hours using the app
Judge.me replied January 27, 2023

I'm sorry to hear that you are having trouble configuring the app. Our support team has reached out to you so we can fix the carousel and assist in setting up the app fully. Hope to speak soon!

Edited March 30, 2019

I only installed the app and it brought my website to a crawl. I'm sure there must be some residual files leftover somewhere because it's still a little slower even after I uninstalled.

Update: I was contacted to have the residual code removed from my website and "analyze" what went wrong. I gave them staff access to only remove the code and not analyze anything. I had to follow-up with them to be sure it was removed so I could remove staff access to my website. I was told it was done but I noticed my website was still lagging. I'm not an idiot so I did a search for the code and noticed that it is STILL there. BEWARE of the apps you install and "developers" you give access to your website.

Melanin Roots
United States
About 2 hours using the app