Judge.me Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (39,362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business credibility and customer engagement, often leading to increased sales. It features customizable review displays, automated review requests, and review import capabilities. The app is praised for its seamless Shopify integration and ease of use. Exceptional customer support is frequently highlighted, with a team ready to assist with customization and troubleshooting.
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Nouhaila, solved my problem and cleared up some doubts. I was very well looked after, she is to be congratulated.
very helpful and their support team helps set things up for you!
Very good support, Hakima was fast and very helpfull. the app has everything you need to show social proof and get reviews from customers
Abraao was helping me and he did a fantastic job. Super patient with me! He explained all the options, helped me get my site setup and made certain everything was working correctly. He's a great representative of the company! For now I'm using the free plan but once I garner enough business i will switch over the the paid plan for sure. Ray C
This app is just what my online store needed! And the support at Judge.me are very professional and prompt. Han at Judge.me quickly assisted in uploaded ALL of my previous reviews from my previous website's theme template to my new website theme template. I am so pleased, and I recommend Judge.me for ANY online store owner. It is a must have!
Easy to use app that is professional and works well with my website. Super helpful quick and efficient support. Would highly recommend it.
Works as required and is a solid performer. Better prices than others which is a bonus for small business.
I was having trouble with adding the Judge.me widgets to my Shopify and reached out to the customer service team. They were so helpful and my issues were resolved quickly! Appreciate your support, and I'm already loving the app!
The support team is very enthusiastic, answering and supporting my problems quickly and effectively. The app interface is also quite easy to use.
Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.
When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!
We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our service and ensure such issues are avoided in the future.
This incident does not reflect the high standards of transparency and professionalism we strive to uphold. Please rest assured that we will thoroughly review this matter to prevent similar occurrences.
In the meantime, we’d love to address your concerns more effectively and assist you in making the most of our app. If you’re open to it, please don’t hesitate to reach out to us via our ongoing conversation. Our team will ensure you receive the support you deserve.